BenchmarkONE vs Zoho CRM
BenchmarkONE
benchmarkone.com
Zoho CRM
zoho.comSide by side
| Figure | BenchmarkONE | Zoho CRM |
|---|---|---|
| Price from | Free | $14/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 15 |
| Spec score · CRM Software | 8.3 (#77) | 9.4 (#3) |
| Spec score · Small Business CRM | 8.7 (#11) | 8.5 (#16) |
| Spec score · CRM for small business | 7.9 (#20) | 9.4 (#1) |
| Company history | The company says BenchmarkONE was founded in 2012 and headquartered in downtown St. Louis, Missouri. | Zoho CRM says it has been driving innovation since 2005. |
| Email sync | Yes | Yes |
| Founded | 2012 | 1996 |
| Free plan | Yes | Yes |
| Headquarters | St. Louis, Missouri, United States | Chennai, India |
| Integrations | The pricing page lists Gmail and Outlook integration for Pro and Agency plans. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Mobile | BenchmarkONE says its mobile version runs in a phone browser and is not available in the app store. | The mobile app works offline with later synchronization and is distributed through Apple's App Store and Google Play. |
| Visual sales pipeline | Yes | Yes |
| Support | The pricing page lists online knowledgebase and email support with Lite, and phone support and live training with Pro and Agency onboarding packages. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
BenchmarkONE
- LiteFree
- ProPrice not published
- AgenciesPriced on request
- LitePrice not published
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
BenchmarkONE
BenchmarkONE has no write-up on Specifiction yet; its figures are above.
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.