BenefitConnect vs Clarity COBRA Administration
BenefitConnect
wtwco.comClarity COBRA Administration
claritybenefitsolutions.comSide by side
| Figure | BenefitConnect | Clarity COBRA Administration |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 0 | 0 |
| Spec score · Benefits Administration Software | 7.8 (#12) | 6.7 (#37) |
| Purpose | BenefitConnect provides benefits administration and an online self-service experience across employee benefits. | Clarity describes its COBRA offering as a web based platform that tracks qualifying events and handles notifications, billing, payments, and reporting. |
| Security | WTW says its Benefits Accounts service has an information security infrastructure that protects personal information. | Clarity lists a HIPAA Seal of Compliance and says a SOC 2 report is available upon request; its September 2026 news page reports completion of a SOC 2 Type 2 examination. |
| Support | WTW describes consultative support from design through implementation and direct access to a client team for issue resolution. | The COBRA demo page describes automated notifications, employee billing, and 24/7 access as parts of its solution. |
In their own words
BenefitConnect
BenefitConnect is WTW’s benefits administration platform for employee benefits, with web and mobile access for employees and retirees. Users can check balances, upload receipt photos, submit claims, and initiate inquiries through a portal or app. WTW says users can contact professionals through the app, online portal, call center, or automated help desk. The platform supports medical, prescription drug, dental, vision, HSA, FSA, and HRA plans. HSA, FSA, and HRA balances can appear through a web service call, and Benefits Accounts supports single sign-on with BenefitConnect. WTW also lists tested eligibility files and automated closure of non-valid HSA accounts. APIs can make information such as wellness credits, year-to-date claims, and required actions available to employees. Client-chosen wellbeing vendors can connect through established data exchange standards. BenefitConnect | COBRA is a separate multi-client version, with round-the-clock employer administration and participant self-service for elections, life events, and annual enrollment. WTW says its COBRA service combines ACA 6055/6056 reporting data with active population data.
Clarity COBRA Administration
Clarity COBRA Administration has no write-up on Specifiction yet; its figures are above.