BenefitConnect vs ekincare
BenefitConnect
wtwco.com
ekincare
ekincare.comSide by side
| Figure | BenefitConnect | ekincare |
|---|---|---|
| Price from | — | ₹8.25/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 0 | 1 |
| Spec score · Benefits Administration Software | 7.8 (#12) | 7.7 (#13) |
| Founded | 1828 | 2015 |
| Purpose | BenefitConnect provides benefits administration and an online self-service experience across employee benefits. | ekincare provides corporate wellness and employee benefits administration software for employers. |
| Security | WTW says its Benefits Accounts service has an information security infrastructure that protects personal information. | The maker states that ekincare is ISO 27001 and SOC 2 Type II certified, ISO 27701 certified, HIPAA aligned and DPDP Act compliant. |
| Support | WTW describes consultative support from design through implementation and direct access to a client team for issue resolution. | The maker describes one account manager, one SLA and one support team for provider, claim and employee issues, with general practitioner access under 10 minutes and 24×7. |
Plans
In their own words
BenefitConnect
BenefitConnect is WTW’s benefits administration platform for employee benefits, with web and mobile access for employees and retirees. Users can check balances, upload receipt photos, submit claims, and initiate inquiries through a portal or app. WTW says users can contact professionals through the app, online portal, call center, or automated help desk. The platform supports medical, prescription drug, dental, vision, HSA, FSA, and HRA plans. HSA, FSA, and HRA balances can appear through a web service call, and Benefits Accounts supports single sign-on with BenefitConnect. WTW also lists tested eligibility files and automated closure of non-valid HSA accounts. APIs can make information such as wellness credits, year-to-date claims, and required actions available to employees. Client-chosen wellbeing vendors can connect through established data exchange standards. BenefitConnect | COBRA is a separate multi-client version, with round-the-clock employer administration and participant self-service for elections, life events, and annual enrollment. WTW says its COBRA service combines ACA 6055/6056 reporting data with active population data.