BenefitConnect vs Pay Insights

BenefitConnect is WTW’s benefits administration platform for employee benefits, with web and mobile access for employees and retirees. Users can check balances, upload receipt photos, submit claims, and initiate inquiries through a portal or app. WTW says users can contact professionals through the app, online portal, call center, or automated help desk. The platform supports medical, prescription drug, dental, vision, HSA, FSA, and HRA plans. HSA, FSA, and HRA balances can appear through a web service call, and Benefits Accounts supports single sign-on with BenefitConnect. WTW also lists tested eligibility files and automated closure of non-valid HSA accounts. APIs can make information such as wellness credits, year-to-date claims, and required actions available to employees. Client-chosen wellbeing vendors can connect through established data exchange standards. BenefitConnect | COBRA is a separate multi-client version, with round-the-clock employer administration and participant self-service for elections, life events, and annual enrollment. WTW says its COBRA service combines ACA 6055/6056 reporting data with active population data.

Pay Insights is a web platform for employers making compensation, hiring and retention decisions. Its benchmarking combines industry compensation databases, publicly available U.S. Bureau of Labor Statistics data and proprietary data. Users can search job titles and locations, inspect individual database results and use benchmarks refreshed in real time. Competitor intelligence covers current and past job postings, including salary ranges, benefits language, role requirements and perks. Employers can upload an employee census to compare actual salaries with market benchmarks and identify pay equity gaps. Comp Tools provide offer letter templates, total rewards statements and an offer comparison tool; negotiation training for managers is listed as coming soon. Pay Insights says it integrates with most major HR systems, without naming them on this page. Guided onboarding is available, and the resources page says most customers are set up within a day. The service serves employers of all sizes, including businesses with 10 to 10,000 employees, and provides single-country data. Pricing is on request.