BenefitConnect vs PeopleBlox
BenefitConnect
wtwco.comPeopleBlox
peopleblox.ioSide by side
| Figure | BenefitConnect | PeopleBlox |
|---|---|---|
| Price from | — | $0.42/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 0 | 3 |
| Spec score · Job Architecture Software | 7.9 (#8) | 7.1 (#27) |
| Security | WTW says its Benefits Accounts service has an information security infrastructure that protects personal information. | The company states that PeopleBlox is SOC 2 Type II compliant and uses end-to-end encryption and role-based access controls. |
| Support | WTW describes consultative support from design through implementation and direct access to a client team for issue resolution. | The pricing page lists a self-serve knowledge base, a dedicated customer success manager, and 24/7 customer support as support offerings. |
Plans
In their own words
BenefitConnect
BenefitConnect is WTW’s benefits administration platform for employee benefits, with web and mobile access for employees and retirees. Users can check balances, upload receipt photos, submit claims, and initiate inquiries through a portal or app. WTW says users can contact professionals through the app, online portal, call center, or automated help desk. The platform supports medical, prescription drug, dental, vision, HSA, FSA, and HRA plans. HSA, FSA, and HRA balances can appear through a web service call, and Benefits Accounts supports single sign-on with BenefitConnect. WTW also lists tested eligibility files and automated closure of non-valid HSA accounts. APIs can make information such as wellness credits, year-to-date claims, and required actions available to employees. Client-chosen wellbeing vendors can connect through established data exchange standards. BenefitConnect | COBRA is a separate multi-client version, with round-the-clock employer administration and participant self-service for elections, life events, and annual enrollment. WTW says its COBRA service combines ACA 6055/6056 reporting data with active population data.
PeopleBlox
PeopleBlox has no write-up on Specifiction yet; its figures are above.