Benefitfocus vs Empower Health and Welfare Benefits Administration
Benefitfocus
benefitfocus.comEmpower Health and Welfare Benefits Administration
empower.comSide by side
| Figure | Benefitfocus | Empower Health and Welfare Benefits Administration |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Benefits Enrollment Software | 8.4 (#3) | 7.8 (#9) |
| Communications | Administrators can manage employee communications and benefits content. | It offers custom-branded enrollment communications, integrated customer support, decision-support tools, and year-round education. |
| Founded | 2000 | 2014 |
| Headquarters | Charleston, South Carolina, USA | Greenwood Village, Colorado, United States |
| Purpose | Benefitfocus provides benefits administration software intended to simplify employee enrollment and ongoing benefits management. | The service helps employers streamline benefits administration and manage plan eligibility. |
| Security audits | The company says SOC 1 Type 2 and SOC 2 Type 2 controls are assessed annually, while PCI-DSS assessments occur yearly and HITRUST assessments every two years. | Empower reports an annual SOC 2 Type II report with no exceptions and says its policies align with NIST 800-53 and NIST CSF. |
| Security controls | Benefitfocus says it uses application, system and procedural controls to protect customer and member data. | Empower says it uses multifactor authentication and AES-256 encryption with user-specific keys and salts. |
Plans
Benefitfocus
- Benefitfocus Benefits AdministrationPriced on request
- Benefitfocus benefits administration platformPriced on request
Empower Health and Welfare Benefits Administration
- Empower Health and Welfare Benefits AdministrationPriced on request
Empower Health and Welfare Benefits Administration pricing →
In their own words
Benefitfocus
Benefitfocus provides benefits-administration software for employers, health plans, brokers and the people they support. Employees use a personalized portal to compare plans, receive claims-based decision support, manage contributions and dependents or beneficiaries, and access benefits year-round. Administrator tools cover enrollment and participation, employee and dependent records, communications, reporting, data exchange, case management and documents. Supported plan types include health, dental, vision, life, disability, retirement, voluntary benefits and health accounts. APIs support integrations, including pre-integrations with HCM and payroll providers; insurance data can use LIMRA LDEx file or API exchange. The mobile app handles enrollment, life events, document submission, shopping and secure messaging, while some health claims features require Health Insights. Benefitfocus describes ACA compliance support, HIPAA safeguards and recurring SOC, PCI DSS and HITRUST assessments. Pricing is by consultation, with no free plan.
Empower Health and Welfare Benefits Administration
Empower Health and Welfare Benefits Administration helps employers administer employee health and welfare plans, including eligibility, enrollment, and ongoing plan management. Its customizable MyBenefitChoice platform gives employees a branded portal for open enrollment, life events, benefits information, and decision support. Employees can use step-by-step or pick-and-choose enrollment, submit life events, and upload supporting documents. The portal is available 24/7 by smartphone, tablet, or computer, with mobile access through a browser. Administrator tools cover HR administration, carrier billing and reporting, carrier file management, dependent and life-event verification, rules-based eligibility, and role-based access. Sponsors can view real-time plan data in prebuilt and custom reports. The service also includes custom-branded communications, year-round education, integrated support, and personalized medical cost estimates. Empower lists multifactor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, and a SOC 2 Type 2 attestation. It is available on Android, iOS, and the web. Pricing is not displayed; organizations are directed to contact an Empower representative.