Benefitfocus vs Empyrean Benefits Platform

Benefitfocus provides benefits-administration software for employers, health plans, brokers and the people they support. Employees use a personalized portal to compare plans, receive claims-based decision support, manage contributions and dependents or beneficiaries, and access benefits year-round. Administrator tools cover enrollment and participation, employee and dependent records, communications, reporting, data exchange, case management and documents. Supported plan types include health, dental, vision, life, disability, retirement, voluntary benefits and health accounts. APIs support integrations, including pre-integrations with HCM and payroll providers; insurance data can use LIMRA LDEx file or API exchange. The mobile app handles enrollment, life events, document submission, shopping and secure messaging, while some health claims features require Health Insights. Benefitfocus describes ACA compliance support, HIPAA safeguards and recurring SOC, PCI DSS and HITRUST assessments. Pricing is by consultation, with no free plan.

Empyrean Benefits Platform provides benefits administration technology and services for employees and HR teams. It automates eligibility and enrollment, with built-in eligibility and compliance features, and offers decision support personalized with employees’ individualized health data. The platform connects to payroll and HRIS systems, wellness providers, carriers and consumer accounts. HR teams can access real-time insights and customizable on-demand reports with analytics. Communications include digital benefit guides, targeted email campaigns and educational videos. The mobile apps provide benefits access and management; EmpyreanGO also offers personalized recommendations, healthcare ID cards, appointment scheduling with select providers and links to financial accounts. Closed-Loop Payroll compares deductions with enrollment data, flags variances and adjusts future payroll files. Verification services cover dependents, documents and Evidence of Insurability. Empyrean says its Employee Service Center resolves 95% of employee questions on the first call. The platform is available on Android, iOS and the web. Pricing is on request.