Benefitfocus vs PlanSource
Benefitfocus
benefitfocus.comPlanSource
plansource.comSide by side
| Figure | Benefitfocus | PlanSource |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Benefits Administration Software | 8.4 (#3) | 7.1 (#30) |
| Spec score · Benefits Enrollment Software | 8.4 (#3) | 7.1 (#17) |
| Founded | 2000 | 2008 |
| Headquarters | Charleston, South Carolina, USA | Orlando, Florida, United States |
| Mobile access | The benefits experience is designed for mobile-friendly access. | PlanSource's employee guide describes adding The Source to Apple and Android mobile devices using a mobile browser and custom URL. |
| Security controls | Benefitfocus says it uses application, system and procedural controls to protect customer and member data. | The Trust Center lists audit logging, multi-factor authentication, data backups, encryption at rest, application penetration testing, and vulnerability and patch management. |
| What it does | Benefitfocus is a cloud platform for administering employee benefits, enrollment and year-round engagement. | PlanSource provides a unified benefits administration platform for HR teams and employees. |
| Who it serves | Benefitfocus says it serves employers, health plans, brokers, and the people they support. | PlanSource works with employers as well as brokers and benefits consultants advising employers on benefits strategy and technology. |
Plans
Benefitfocus
- Benefitfocus Benefits AdministrationPriced on request
- Benefitfocus benefits administration platformPriced on request
In their own words
Benefitfocus
Benefitfocus provides benefits-administration software for employers, health plans, brokers and the people they support. Employees use a personalized portal to compare plans, receive claims-based decision support, manage contributions and dependents or beneficiaries, and access benefits year-round. Administrator tools cover enrollment and participation, employee and dependent records, communications, reporting, data exchange, case management and documents. Supported plan types include health, dental, vision, life, disability, retirement, voluntary benefits and health accounts. APIs support integrations, including pre-integrations with HCM and payroll providers; insurance data can use LIMRA LDEx file or API exchange. The mobile app handles enrollment, life events, document submission, shopping and secure messaging, while some health claims features require Health Insights. Benefitfocus describes ACA compliance support, HIPAA safeguards and recurring SOC, PCI DSS and HITRUST assessments. Pricing is by consultation, with no free plan.
PlanSource
PlanSource is a benefits administration platform for employers, HR teams, brokers and benefits consultants. Employees receive a guided experience for enrollment and everyday benefits use. Administration services include ACA and COBRA administration, carrier billing and payment, advocacy, employee communications and dependent verification. PlanSource says its AI supports configuration, reporting, communications, dependent verification, virtual assistance and service-center interactions, with observability, auditability and human approval. Its Boost APIs handle plan configuration, enrollment updates, evidence of insurability and provider-directory search; the Plan Configuration API is live with Guardian, MetLife and Mutual of Omaha. The platform connects with leading HCM systems and synchronizes data in real time. Trust Center topics include CCPA, HIPAA, SOC 2 Type 2, 23 NYCRR 500 and ISO/IEC 27001:2022, alongside logging, multifactor authentication, backups, encryption at rest, penetration testing and patch management. Pricing is upon request.