Benefitplace vs WEX Benefits
Benefitplace
benefitfocus.com
WEX Benefits
wexinc.comSide by side
| Figure | Benefitplace | WEX Benefits |
|---|---|---|
| Price from | — | $0.01/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Benefits Enrollment Software | 8.4 (#4) | 8.0 (#8) |
| Company size | LinkedIn lists Benefitfocus as headquartered in Charleston, South Carolina, with 1,001–5,000 employees. | LinkedIn lists WEX as a public company headquartered in Portland, Maine with 5,001–10,000 employees. |
| Decision support | Benefitplace offers personalized recommendations that connect health-care, savings and retirement decisions during enrollment. | BeneFITWise uses claims data and analytics to recommend plans and send personalized benefit guidance during the year. |
| Headquarters | Charleston, South Carolina, United States | Portland, Maine, USA |
| Integrations | Benefitplace exchanges data with employer portals, HR and payroll systems, HSA/FSA/HRA banks and COBRA administrators. | WEX advertises integrations with more than 350 payroll, HRIS and benefits partners and over 225 insurance carriers. |
| Rating on Apple App Store | 4.6 out of 5 from 30K ratings. | Benefits by WEX is rated 4.2 out of 5 from 13K ratings. |
| Rating on G2 | 4.3 out of 5 from 31 reviews. | WEX Benefits is rated 3.8 out of 5 from 112 reviews. |
| Rating on Google Play | 2.5 out of 5 from 794 reviews. | AppBrain reports Benefits by WEX at 2.99 out of 5 from 5,015 Google Play reviews. |
| Rating on TrustRadius | 8.1 out of 10 from 13 reviews and ratings. | TrustRadius shows 11 reviews, with displayed scores ranging from 1 to 10 out of 10. |
| Security certifications | Benefitfocus says it performs annual SOC 1 and SOC 2 Type 2 audits covering Benefitplace, enrollment, exchange, billing and catalog services. | WEX states that its benefits technology is PCI DSS and HITRUST certified and HIPAA and SOC 1/2 compliant. |
| Support | Health plan customers receive a designated, in-house customer success team, a dedicated point of contact and customer success manager, and year-round adoption support. | WEX describes a dedicated U.S.-centric service team with evening and weekend callback availability and one number for spending accounts, BenAdmin, and COBRA. |
| What it does | Benefitplace is Benefitfocus’s cloud benefits-administration platform for health plans, employers, brokers and members. | WEX Benefits is a cloud benefits platform covering administration, enrollment, spending accounts, COBRA and compliance. |
Plans
Benefitplace
- BenefitplacePriced on request
- Benefitplace Eligibility & EnrollmentPriced on request
In their own words
Benefitplace
Benefitplace automates web- and file-based enrollment and supports year-round benefits administration for health plans and commercial groups. Its users can include brokers, group administrators, employees, and health plans serving groups of different sizes. Role-based access supports interactions among these participants. Enrollment capabilities include plan and data rules, provider and prescription lookup, group installation, and direct or file-based enrollment. Employees can compare coverage choices using decision support on any device. The platform offers pre-built HR technology connections, data exchange with benefit providers, and near real-time HCM transmissions for employee demographics and payroll deductions. Data services cover file exchange and automation, data translation, synchronization, APIs, web services, exception handling, and third-party integrations. Benefitfocus lists Benefitplace among services covered by annual SOC 1 and SOC 2 Type 2 reviews. Health plan customers receive an in-house customer success team, a dedicated contact, and year-round adoption support. It is listed for Android, iOS, web, and API access. Pricing is available on request, and prospective customers can request a demo.
WEX Benefits
WEX Benefits combines employee benefits administration, consumer benefit accounts, COBRA, and compliance on one platform. It supports HSAs, FSAs, HRAs, ICHRAs, VEBAs, lifestyle spending accounts, commuter benefits, tuition reimbursement, and wellness offerings. Benefits Administration synchronizes enrollment, payroll, and benefits data in real time and reports across programs. BeneFITWise uses employee claims data to recommend plans during enrollment and provide guidance throughout the year. WEX says it has more than 2,000 HRIS, payroll, and carrier integrations, with closed-loop payroll built in; product details also list 330 carrier connections. Compliance includes ACA administration and reporting, COBRA, non-discrimination testing, and dependent eligibility verification. COBRA workflows cover enrollment, eligibility, premium remittance, and participant communications. Partners receive self-service APIs, webhooks, and a sandbox. WEX describes a U.S.-centric service team with evening and weekend callback availability. The platform is available on Android, iOS, web, and API, with pricing by proposal and no public plan price.