BigCommerce vs Lightspeed eCom
BigCommerce
bigcommerce.comLightspeed eCom
lightspeedhq.comSide by side
| Figure | BigCommerce | Lightspeed eCom |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Ecommerce platforms | 9.2 (#8) | 8.7 (#41) |
| Abandoned cart recovery | Yes | Yes |
| App marketplace | Yes | Yes |
| Digital products | Yes | Yes |
| Founded | 2009 | 2005 |
| Free plan | No | Yes |
| Headquarters | Austin, Texas, United States | Montreal, Quebec, Canada |
| Hosting model | hosted | hosted |
| Payments | BigCommerce supports 250+ local payment methods across 100+ countries and 65+ payment providers, including 20+ embedded providers without added fees. | Lightspeed eCom supports more than 70 integrated payment providers. |
| Sales channels | omnichannel | It supports sales through a store website, social platforms including Facebook, Instagram and TikTok, and marketplaces including Amazon, eBay and Walmart. |
| Support | 24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. | The eCom product page directs customers to the Help Center for product questions. |
| Transaction fee | varies | payment_only |
| What it does | BigCommerce is an open ecommerce platform that helps businesses build, manage, and scale online stores. | Lightspeed eCom lets businesses create an online store, sell across channels and manage it from one control panel. |
Plans
BigCommerce
- Core$29 a month
- Growth$79 a month
- Scale$299 a month
- Performance$1,499 a month
- PerformancePriced on request
In their own words
BigCommerce
BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.
Lightspeed eCom
Lightspeed eCom is a hosted ecommerce platform for businesses that want to create an online store, sell across channels and manage it from one control panel. Its website builder requires no coding experience and offers 30 free themes. Merchants can sell physical products, digital goods and subscriptions, with shipping, pickup and delivery options. Storefronts can be professionally translated into 53 languages. Built-in marketing tools include SEO, automated abandoned-cart emails, product ads and discount coupons. The platform connects with Lightspeed Retail to sync products between online and in-store sales, and can connect to existing sites such as WordPress, Wix and Squarespace. It supports more than 70 integrated payment providers. Lightspeed says eCom is a PCI DSS Level 1 Service Provider, with HTTPS using TLS encryption and automatic security updates. Merchants can manage stores through iOS and Android apps, and product questions are directed to the Help Center. Lightspeed presents eCom for small businesses, including local businesses seeking to expand globally. It has a free plan, listed as free, and the transaction fee applies to payments.