BigCommerce vs Shift4Shop
BigCommerce
bigcommerce.com
Shift4Shop
shift4shop.comSide by side
| Figure | BigCommerce | Shift4Shop |
|---|---|---|
| Price from | $29/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Ecommerce platforms | 9.2 (#8) | 9.0 (#24) |
| Spec score · No-Code E-Commerce Platforms | 9.2 (#2) | 8.6 (#12) |
| Spec score · Shopping Cart Software | 9.1 (#3) | 8.6 (#6) |
| Spec score · Small Business eCommerce Software | 9.2 (#3) | 8.7 (#8) |
| Abandoned cart recovery | Yes | Yes |
| App marketplace | Yes | Yes |
| Digital products | Yes | Yes |
| Founded | 2009 | Shift4Shop's own materials say the eCommerce business was founded in 1997. |
| Free plan | No | No |
| Headquarters | Austin, Texas, United States | Center Valley, Pennsylvania, United States |
| Hosting model | hosted | Shift4Shop is fully hosted and maintained, so merchants do not install or update the core software themselves. |
| Payments | BigCommerce supports 250+ local payment methods across 100+ countries and 65+ payment providers, including 20+ embedded providers without added fees. | Stores can connect to more than 200 payment processors and support wallets and methods such as Apple Pay, Google Pay, ACH, eChecks, and Bitcoin. |
| Sales channels | omnichannel | multichannel |
| Paid from | 29 | 41 |
| Support | 24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. | The company advertises 24/7/365 support through phone, email, and live chat, with in-house technical staff. |
| Transaction fee | varies | payment_only |
| What it does | BigCommerce is an open ecommerce platform that helps businesses build, manage, and scale online stores. | Shift4Shop is a cloud eCommerce platform for building and operating online stores, with storefront, catalog, order, marketing, and payment capabilities. |
Plans
BigCommerce
- Core$29 a month
- Growth$79 a month
- Scale$299 a month
- Performance$1,499 a month
- PerformancePriced on request
Shift4Shop
- End-to-End eCommerce$41 a month
- End-to-End EcommerceFree
- Basic Store$29 a month
- Plus Store$79 a month
- Pro Store$229 a month
In their own words
BigCommerce
BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.
Shift4Shop
Shift4Shop has no write-up on Specifiction yet; its figures are above.