BigCommerce vs ShopFactory
BigCommerce
bigcommerce.comShopFactory
shopfactory.comSide by side
| Figure | BigCommerce | ShopFactory |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 5 | 9 |
| Spec score · Ecommerce platforms | 9.2 (#8) | 8.5 (#60) |
| App marketplace | Yes | Yes |
| Digital products | Yes | Yes |
| Founded | 2009 | 1995 |
| Free plan | No | No |
| Hosting model | hosted | hosted |
| Payments | BigCommerce supports 250+ local payment methods across 100+ countries and 65+ payment providers, including 20+ embedded providers without added fees. | The maker lists more than 50 payment services, including PayPal, Amazon Payments, Authorize.Net, WorldPay, and Stripe. |
| Sales channels | omnichannel | multichannel |
| Security and compliance | BigCommerce says it maintains Level 1 PCI DSS attestations as both a merchant and service provider and lists SOC 1, SOC 2, SOC 3, ISO/IEC 27001:2022, GDPR, CCPA, and other frameworks in its Trust Center. | The homepage describes GDPR consent tracking, regional tax rules, automatic invoices, and real-time order screening for suspected fraud. |
| Store design | The platform provides drag-and-drop visual editing, real-time collaboration, templates, and full storefront customization. | Its visual editor supports drag-and-drop editing, and its themes are responsive across devices. |
| Support | 24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. | ShopFactory advertises 24/6 support, except at Christmas, with a global network of e-commerce experts. |
| Transaction fee | varies | none |
| What it does | BigCommerce is an open ecommerce platform that helps businesses build, manage, and scale online stores. | ShopFactory is desktop software for creating mobile-friendly websites and online stores. |
Plans
BigCommerce
- Core$29 a month
- Growth$79 a month
- Scale$299 a month
- Performance$1,499 a month
- PerformancePriced on request
ShopFactory
- ProPrice not published
- GoldPrice not published
- PlatinumPrice not published
- ShopFactory Pro Subscription$54 a month
- ShopFactory Gold Subscription$87 a month
- ShopFactory Platinum Subscription$164 a month
- ShopFactory Pro (lifetime license)$249, paid once
- ShopFactory Gold (lifetime license)$599, paid once
- ShopFactory Platinum (lifetime license)$1,706, paid once
In their own words
BigCommerce
BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.
ShopFactory
ShopFactory has no write-up on Specifiction yet; its figures are above.