BigCommerce vs Shoprocket
BigCommerce
bigcommerce.comShoprocket
shoprocket.ioSide by side
| Figure | BigCommerce | Shoprocket |
|---|---|---|
| Price from | $29/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Ecommerce platforms | 9.2 (#8) | 8.2 (#94) |
| Founded | 2009 | 2013 |
| Free plan | No | No |
| Headquarters | Austin, Texas, United States | London, United Kingdom |
| Paid from | 29 | 29 |
| Support | 24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. | The pricing page lists 24/7 support on all three plans and priority support on Plus. |
Plans
BigCommerce
- Core$29 a month
- Growth$79 a month
- Scale$299 a month
- Performance$1,499 a month
- PerformancePriced on request
Shoprocket
- Starter$29 a month
- Business$79 a month
- Plus$199 a month
- Starter$29 a month
- Business$79 a month
- Plus$199 a month
In their own words
BigCommerce
BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.
Shoprocket
Shoprocket is an ecommerce platform for adding store and checkout functions to an existing website, blog, landing page or social channel. Sellers can embed a store, product widgets and buy buttons, or use a hosted storefront if they do not yet have a website. Its dashboard supports creating or importing products and variations and synchronising stock across sales channels. Sellers can also offer digital files with optional download attempt limits, expiry dates and IP restrictions. Shoprocket lists 45+ payment methods through providers including Stripe, PayPal, PayU, Verifone, Tranzila and Authorize.net, as well as crypto and offline payments. Integrations include webhooks, an open API, Zapier and accounting software connections. Plans are listed at $29 a month for Starter, $79 a month for Business and $199 a month for Plus, billed monthly. All list unlimited annual sales volume, products and team members; the pricing page also lists unlimited storage and bandwidth. Shoprocket charges 0% transaction fees, while payment gateway fees are separate. A 14-day trial is available, but there is no free plan. It offers Windows and Mac desktop applications; its website and dashboard are mobile-friendly, but it has no dedicated mobile app.