BigCommerce vs Solidus
BigCommerce
bigcommerce.comSolidus
solidus.ioSide by side
| Figure | BigCommerce | Solidus |
|---|---|---|
| Price from | $29/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 3 |
| Spec score · Ecommerce platforms | 9.2 (#8) | 8.7 (#45) |
| Spec score · B2C eCommerce Software | 9.2 (#1) | 8.3 (#15) |
| Abandoned cart recovery | Yes | No |
| Digital products | Yes | Yes |
| Free plan | No | Yes |
| Sales channels | omnichannel | multichannel |
| Support | 24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. | Enterprise Cloud includes 24/7 support for critical incidents through web, email, Slack, and phone; Starter Cloud support is available on weekdays from 9am–5pm EST via web and email. |
| Transaction fee | varies | none |
| What it does | BigCommerce is an open ecommerce platform that helps businesses build, manage, and scale online stores. | Solidus is a Ruby on Rails e-commerce platform for highly customized online stores. |
Plans
BigCommerce
- Core$29 a month
- Growth$79 a month
- Scale$299 a month
- Performance$1,499 a month
- PerformancePriced on request
Solidus
- DIY EditionFree
- Enterprise CloudPriced on request
- Starter CloudPriced on request
In their own words
BigCommerce
BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.
Solidus
Solidus is an eCommerce platform for brands that need control over storefronts, business logic, and administration. Its open architecture and API let businesses tailor all three, including for distinctive digital experiences or complex enterprise integrations. Catalog tools include dynamic variants, segmented pricing, product drops, bundles, rich taxonomies, and personalization quizzes. Inventory and fulfillment features cover backordering, split shipments, global fulfillment, WMS or 3PL connections, exchanges, and self-serve returns. Tax support includes per-product rules, VAT, GST, sales tax, automated filing, refunds, and customer exemptions. Businesses can configure promotions and checkout, from time-based offers to one-click or multistep flows. A native subscription engine connects payment methods, promotions, checkout, and fulfillment. Solidus runs via API, on the web, or self-hosted, and supports multichannel sales. The DIY Edition is free; businesses supply their own infrastructure. No transaction fee is listed, and abandoned cart recovery is not available.