BigCommerce vs Sylius

BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.

Sylius is an open-source headless eCommerce platform for mid-market and enterprise brands building custom commerce solutions. Its framework supports B2C and B2B use cases and provides a customizable REST API built with API Platform for headless frontends and microservice architectures. Sylius Standard is a Symfony application with Sylius core as a dependency; it can be installed with Composer or Docker and run on a standard VPS. Docker and Kubernetes are also deployment options for cloud environments. The Addons marketplace lists plugins and third-party integrations. Sylius Plus adds commercial modules such as advanced multi-store, returns management, multi-source inventory, loyalty, partial shipment and request for quotation. Standard is offered under the MIT license with community support and no response-time guarantee; Plus lists SLA-backed support with a one-day response time. Standard has no native quotation process, so customers cannot start price inquiries online. No Standard price is listed. Sylius Plus starts from €800 per year.