BigCommerce vs WebSell
BigCommerce
bigcommerce.comWebSell
websell.ioSide by side
| Figure | BigCommerce | WebSell |
|---|---|---|
| Price from | $29/mo | $666.67/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 7 |
| Spec score · Ecommerce platforms | 9.2 (#8) | 8.1 (#104) |
| Abandoned cart recovery | Yes | Yes |
| Founded | 2009 | 2005 |
| Free plan | No | No |
| Headquarters | Austin, Texas, United States | Cork, Ireland |
| Hosting model | hosted | hosted |
| Sales channels | omnichannel | omnichannel |
| Security and compliance | BigCommerce says it maintains Level 1 PCI DSS attestations as both a merchant and service provider and lists SOC 1, SOC 2, SOC 3, ISO/IEC 27001:2022, GDPR, CCPA, and other frameworks in its Trust Center. | The platform page states 99.99% uptime, PCI-DSS Level 1 compliance, SSL encryption on every store, and GDPR and ADA compliance. |
| Paid from | 29 | 800 |
| Support | 24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. | WebSell describes expert support from a team familiar with customers’ ERP, store, and goals, and its help centre offers ticket support. |
Plans
BigCommerce
- Core$29 a month
- Growth$79 a month
- Scale$299 a month
- Performance$1,499 a month
- PerformancePriced on request
WebSell
- Starter$800 a month
- Growth$1,500 a month
- Enterprise$2,000 a month
- Starter$8,000 a year
- Growth$15,000 a year
- Enterprise$20,000 a year
- CustomPriced on request
In their own words
BigCommerce
BigCommerce is a hosted ecommerce platform for building and managing online stores. Store design tools include templates, drag-and-drop editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and synchronize products across channels such as Google, Meta, TikTok, Amazon, and eBay. The platform supports digital products, abandoned-cart recovery, and eight inventory locations. Payment support includes more than 250 local methods across over 100 countries and more than 65 providers. B2B features include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. Other offerings include AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, and Catalyst, a composable storefront framework built on Next.js and React. BigCommerce advertises over 1,200 apps and integrations. Plans start at $29 a month when billed annually, and a 15-day trial is available. If users do not upgrade, store data is kept for 90 days after the trial before deletion.