Bigin by Zoho CRM vs KudosCRM

Bigin by Zoho CRM is a customer relationship management platform for small businesses and MSMEs, including businesses with 1 to 20 employees. Visual sales pipelines organize customer work, while email sync, workflow automation and marketing automation support sales processes. The free edition supports one user, one pipeline, 500 records and three automations; paid editions raise limits and add multiple team pipelines and user management. Listed starting pricing is $7/user/mo billed annually, and annual pricing can save up to 35%. A 15-day free trial requires no credit card, and the offer includes free onboarding and a 100% money-back guarantee. Zia-powered AI features include writing assistance, summaries, reply suggestions and churn analysis. Integrations include Zoho Books, QuickBooks, Microsoft 365, Google Workspace, Shopify, Mailchimp and Zapier. WhatsApp integration supports messages, replies and conversation history. Apps are available for iOS, iPadOS, Android and macOS. Support is offered by phone, email and live chat 24 hours a day, five days a week.

KudosCRM is a customer relationship management tool for organizing sales activity, available on the web, iOS, and Android. Its listed features include a visual sales pipeline, email sync, marketing automation, and AI features. The free plan lasts indefinitely and covers up to 3 users, 1,000 contacts, and 1 pipeline, with tasks, activities, and one email inbox. Basic is $9 a month billed annually, with limits of 25 users, 25,000 contacts, 3 pipelines, and 10 automations; meetings, forms, and invoicing are also included. Professional is $24 a month billed annually and provides unlimited users and pipelines, up to 250,000 contacts, 50 automations, Kudos AI allocation, webhooks, API, and lead scoring. Enterprise is $49 a month billed annually for 50+ seats, with SSO, SAML, SCIM, unlimited audit log and export, a dedicated customer success manager, and a 99.9% uptime SLA. A 14-day trial is listed. The maker is based in Hong Kong.