BilendiUX vs Userfeel
BilendiUX
bilendi-ux.com
Userfeel
userfeel.comSide by side
| Figure | BilendiUX | Userfeel |
|---|---|---|
| Price from | €100/mo | $250/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 7 | 5 |
| Spec score · Usability Testing Software | 8.3 (#12) | 8.9 (#3) |
| Founded | The About page says the company was founded in 2019 by Marine, France, and Nicolas. | 2010 |
| Intended users | The company says it works with freelancers, agencies, SMEs, startups, and large corporations conducting user research. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Product | BilendiUX is a self-service platform for recruiting participants for user research. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Research methods | The platform supports recruitment for moderated and unmoderated studies, including interviews, usability tests, focus groups, surveys, and unmoderated tests. | The platform offers moderated and unmoderated tests, surveys, card sorting, and tree testing. |
| Support | The FAQ says users can contact the team by chat or email at [email protected] for questions and study support. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
BilendiUX
- Free access to recruitFree
- Unmoderated research€3.50, paid once
- B2C moderated research€40, paid once
- Pro€100 a month
- B2B moderated research€140, paid once
- Prepaid credits€20,000, paid once
- EnterprisePriced on request
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
BilendiUX
BilendiUX has no write-up on Specifiction yet; its figures are above.
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.