BillDesk vs DOKU
BillDesk
billdesk.com
DOKU
doku.comSide by side
| Figure | BillDesk | DOKU |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 17 |
| Spec score · Payment Gateways | 7.5 (#33) | 9.1 (#1) |
| Headquarters | The registered office is in Mumbai, India, at 10th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Andheri West. | Artha Graha Building 11th Floor, Jl. Jend. Sudirman Kav. 52-53, Jakarta 12190, Indonesia |
| Payment methods | Its online payment platform supports more than 150 payment methods, including cards, UPI, net banking, NEFT/RTGS, wallets and pay with points. | DOKU says one registration connects a business to more than 45 payment methods. |
| Security | BillDesk says it is a Level 1 PCI DSS 4.0 Service Provider, compliant with ISO/IEC 27001:2022, and hosted in India at Tier III data centers certified to ISO/IEC 27001:2022. | DOKU states that it uses AES 256 encryption and has PCI DSS certification with periodic audits. |
| Support | The online payment offering includes 24/7 app and merchant support, while enterprise customers can receive a dedicated service delivery team. | DOKU advertises responsive help through multiple communication channels and provides consumer support by phone and email. |
Plans
DOKU
- Digital CatalogFree
- DOKU PluginFree
- Payment LinkFree
- Payment LinkFree
- PluginsFree
- QRIS0.70 IDR, paid once
- E-wallets1.50 IDR, paid once
- Card payments2.80 IDR, paid once
- Bank account validation500 IDR, paid once
- Bank Account Validation500 IDR, paid once
In their own words
DOKU
DOKU provides payment acceptance, payouts, and wallet services connecting businesses with consumers. One registration gives a business access to more than 45 payment methods. Its checkout uses one integration for multiple methods and allows customers to switch payment methods without cancelling a transaction. Businesses can create payment links or digital invoices from the dashboard or Juragan DOKU app and share them through social media, chat, or email. A digital catalog supports product details, checkout, shipping, and real-time order processing. DOKU’s plugin works with Magento, WooCommerce, and Shopify; the listed platform fee is 0,2% in addition to payment-method fees. Developers can use ready-made payment pages or full integrations, with an API reference and sandbox available. DOKU says it uses AES 256 encryption and has PCI DSS certification with periodic audits. It also states that it is Bank Indonesia PJP Level 1 licensed for payment gateway, remittance, e-money, e-wallet, and QRIS services. Payment fees apply to successful transactions, and prices exclude VAT. Founded in 2007, DOKU is headquartered in Jakarta and describes serving businesses from SMEs to enterprises, including local and international businesses.