Birdeye vs LOCALACT
Birdeye
birdeye.comLOCALACT
localact.comSide by side
| Figure | Birdeye | LOCALACT |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Multi-Location Marketing Platforms | 8.4 (#2) | 7.8 (#6) |
| Spec score · Local SEO Software | 8.2 (#31) | 7.6 (#61) |
| Integrations | Birdeye says it connects with more than 3,000 software systems, including CRM, EHR, PMS, and POS tools, through MCP and APIs. | The maker lists Google, Apple, Meta, Bing, Yelp, Foursquare, Telmetrics, and Azure among its platform integrations. |
| Mobile app | The mobile app is available for iOS and Android and supports customer conversations, review requests and responses, social publishing, notifications, and payments. | LOCALACT Mobile is designed for business owners and franchisees and provides budget recommendations, performance analytics, customer reviews, and account notifications. |
| Product | Birdeye builds AI Coworkers for multi-location brands to improve AI visibility, book appointments, and deliver consistent customer experience. | LOCALACT describes itself as a local marketing platform for businesses. |
Plans
In their own words
Birdeye
Birdeye is an AI review management platform for multi-location brands. It gathers ratings and reviews from Google, Facebook, and more than 200 industry review sites, then tracks ratings, review counts, and responses over time. Businesses can request reviews by email and SMS, including targeted requests to customers likely to respond. AI can draft replies in a brand voice and either publish them automatically or hold them for approval. The platform also reads review text, photos, and past visits, creates branded graphics, and shares reviews on social and web channels. Teams can compare locations with competitors and track visibility on Google, ChatGPT, and Perplexity. Multiple agents route issues and work to address underlying causes of negative reviews. Birdeye also includes listings, social, messaging, appointments, surveys, insights, reporting, and ticketing tools. The mobile app supports customer conversations, review requests and responses, social publishing, notifications, and payments. It is included with a Birdeye subscription at no additional charge. Pricing is available on request, based on location count and deployment.