Birdie vs ShiftCare
Birdie
birdie.care
ShiftCare
shiftcare.comSide by side
| Figure | Birdie | ShiftCare |
|---|---|---|
| Price from | £2.75/mo | $8/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 6 | 4 |
| Spec score · Home Care Scheduling Software | 8.3 (#5) | 7.6 (#13) |
| Spec score · Home Care Software | 8.3 (#5) | 7.6 (#10) |
| Founded | 2017 | 2015 |
| Integrations | Birdie lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, for which it says it accepts no new integrations. | The pricing page lists Xero, QuickBooks Online, ADP, Paychex, and Viventium integrations, which connect to the customer's own subscriptions. |
| Purpose | Birdie is a smart technology platform built for homecare agencies, connecting care, rostering, finance, and compliance. | ShiftCare provides software for in-home care agencies to manage scheduling, client management, and care documentation. |
| Security | Birdie states it is ISO 27001 certified, holds Cyber Essentials Plus, exceeds NHS Data Security and Protection Toolkit standards, and complies with UK GDPR. | ShiftCare says sensitive information is securely stored and describes its caregiver app as HIPAA compliant. |
| Support | Birdie says live chat support is included, with a response in 10 minutes or less; Premium Support is available for an additional fee. | The pricing page says every plan includes live chat support, onboarding, training, and webinars. |
Plans
Birdie
- SmartPlans subscription£2.75 a month
- SmartPlans pay-as-you-go£3.50 a month
- AdvancedPriced on request
- CorePriced on request
- PlusPriced on request
- StarterPriced on request
ShiftCare
- Premium$20 a month
- Basic$96 a year
- Professional$156 a year
- EnterprisePriced on request
In their own words
Birdie
Birdie is a technology platform for homecare agencies that connects care management, rostering, finance, and compliance. Its client record combines care plans, visit notes, and eMAR. Office staff and managers use the secure web-based Agency Hub, while carers can access schedules, care plans, tasks, messaging, and check-in tools through an app with offline capabilities. A Family App gives relatives visit updates and care notes. Birdie says it includes more than 50 pre-built reports and real-time dashboards. It lists rostering integrations with Careplanner/Nourish, Malinko, Cold Harbour, Caras, Quickplan, iCare, and CareFree, while stating it accepts no new integrations for CareFree. Business connections include Xero/QuickBooks, payroll systems such as Sage, CRM systems, API access, and custom exports. Agency plans are priced according to scheduled care hours and require a quote. SmartPlans is not standalone: its listed options are £2.75 hour with a monthly commitment, or £3.50 hour billed monthly with no minimum commitment; three starting hours are free.
ShiftCare
ShiftCare provides scheduling, client management, and care documentation software for in-home care agencies. Its scheduling supports recurring shifts, group rosters, staff availability, and draft-and-publish workflows. Agencies can post live openings and control which staff are eligible to see and apply for them.
The caregiver app provides schedules, client details, care plans, notes, clock-in and clock-out, and GPS location verification. It is available through the Apple App Store and Google Play. ShiftCare lists integrations with Xero, QuickBooks Online, ADP, Paychex, and Viventium, which connect to customers’ own subscriptions. Plans include live chat support, onboarding, training, and webinars. All plans require at least five staff, and every person with a login counts as a user. Pricing starts at $8/user/mo (annual), with no free plan. The seven-day full-access trial requires no credit card and does not automatically start a paid plan.