Blink vs SnapComms
Blink
joinblink.comSnapComms
snapcomms.comSide by side
| Figure | Blink | SnapComms |
|---|---|---|
| Price from | $4.50/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Employee Communication Software | 8.6 (#4) | 7.1 (#29) |
| Audience | Blink says its platform serves frontline and headquarters employees and lists industries including healthcare, retail, manufacturing, transit, and logistics. | The maker describes Inform as suitable for urgent notifications, operational communications and awareness campaigns, and Engage as a toolkit for engagement, feedback and sentiment surveys. |
| Founded | 2015 | SnapComms launched in 2007 in Auckland, New Zealand. |
| Headquarters | Boston, Massachusetts, United States | Auckland, New Zealand |
| Integrations | Native integrations include ServiceNow, Salesforce, Zoom, and Microsoft 365; Zapier can connect Blink to over 1,000 other apps. | SnapComms can import groups and attributes from Microsoft Entra ID using integration methods including SCIM and Graph API. |
| Security | Blink says data is encrypted at rest with AES-256 and in transit over HTTPS using TLS. | The maker lists an Information Security Management System, GDPR, New Zealand Privacy Act 2020, SOC 2 and SOC 3 among its certifications and regulations. |
| Support | Blink advertises customer support 24/7, 365 days a year, and priority support on Pro. | Both packages include 24/7 phone, email and chat-based technical support, training and a Customer Success Program. |
Plans
In their own words
Blink
Blink is an employee experience app that brings workplace communications and tools together for frontline and headquarters employees. It includes secure one-to-one and group chats, company news feeds, recognition, surveys, stories, and communities. AI help can create or improve feed posts. A knowledge hub, single sign-on, digital forms, and employee journeys are among its workplace tools. Native integrations include ServiceNow, Salesforce, Zoom, and Microsoft 365; Zapier can connect Blink with over 1,000 other apps. An organization administrator must configure integrations before users can access them. Blink says data is encrypted at rest with AES-256 and in transit over HTTPS using TLS, and states that it is ISO 27001 certified. The app is listed for Android, iOS, macOS, web, and Windows. Pricing starts at $3.75/user/mo (annual), and a 14-day free trial is available; there is no free plan. Core is $4.50 per user per month and Pro is $6.00 per user per month. Blink lists healthcare, retail, manufacturing, transit, and logistics among the industries it serves.