Bloomfire vs CompassDocs
Bloomfire
bloomfire.com
CompassDocs
compassdocs.ioSide by side
| Figure | Bloomfire | CompassDocs |
|---|---|---|
| Price from | — | $8/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 4 |
| Spec score · HR Knowledge Base Software | 8.0 (#14) | 9.3 (#1) |
| Spec score · IT Knowledge Base Software | 8.1 (#30) | 9.5 (#1) |
| AI answers | Synapse provides answers grounded in approved organizational content and links each response to its source. | Its Ask CompassDocs feature creates plain-English answers grounded in company documents and links claims to source documents. |
| Integrations | Bloomfire lists SharePoint, Google Drive, Salesforce, Teams, and Confluence among its knowledge connector sources. | The product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. |
| Security | Bloomfire states that it is SOC 2 Type II compliant and encrypts data at rest and user data in transit. | The feature page states that credentials and backups are encrypted at rest with AES-256-GCM, session tokens are hashed, and login throttling and security headers are included. |
| Support | The pricing page describes implementation guidance and ongoing customer success support, with premium support for enterprise deployments. | The Community plan includes GitHub community support, while Enterprise offers optional dedicated support with a 48-hour response commitment for $3,000 per year. |
Plans
Bloomfire
- DepartmentPrice not published
- EnterprisePriced on request
- TeamPrice not published
CompassDocs
- CommunityFree
- Cloud$8 a month
- Enterprise$599 a year
- Enterprise dedicated support add-on$3,000 a year
In their own words
CompassDocs
CompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal reference material. Staff can ask plain-English questions about documents and receive answers with inline citations; without an AI key, the product instead uses keyword search. Documents can be edited in rich text or Markdown, with AI proofreading and support for diagrams, tables, checklists, and embeds. Viewer, Editor, Approver, and Admin roles, custom roles, private spaces, and an optional review queue govern access and publishing. Integrations include a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. Teams can run it with Docker or install Node.js and PostgreSQL manually. Self-hosted backups can be scheduled, restored, and mirrored to off-site storage. Community is free and self-hosted; Enterprise is $599 a year. A Cloud plan at $8 a month per user is listed as coming soon, not yet launched.