Bonita vs TrueContext
Bonita
ofelia.com
TrueContext
truecontext.comSide by side
| Figure | Bonita | TrueContext |
|---|---|---|
| Price from | Free | $400/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Form Automation Software | 8.7 (#4) | 8.5 (#8) |
| Founded | 2009 | 2001 |
| Headquarters | Paris, France | Kanata (Ottawa), Ontario, Canada |
| Integrations | Bonita Fabric lists connectors and APIs for LDAP/AD, CRM platforms, databases, UiPath, REST APIs, ERP systems and Jira. | Supported connections include Salesforce, ServiceNow, ServiceMax, Microsoft 365, Google Workspace, Box, Dropbox, FTP/SFTP, webhooks, Power BI and Tableau. |
| Intended users | Bonita BPM is presented for organizations with complex, regulated or mission-critical processes, including banking and insurance, public sector, healthcare and aerospace and defense. | The platform is presented for field service organizations, including industrial equipment, medical equipment, and oil and gas industries. |
| Support | The product page describes premium enterprise support with direct access to senior engineers and no tiered support model. | The Digital plan includes live support via phone, chat, and email. |
Plans
TrueContext
- Digital$400 a month
- ElitePriced on request
- IntelligentPriced on request
In their own words
TrueContext
TrueContext is a field service workflow platform for frontline teams, combining context-aware forms with AI-augmented mobile workflows. Its low-code tools support form building, conditional logic, approvals, file uploads, and templates; workflows can dispatch jobs, guide work, and generate job reports. Mobile apps support offline work and data capture where connectivity is unavailable. Integrations named by the maker include ServiceNow, Salesforce, ServiceMax, Microsoft 365, Google Workspace, Dropbox, and Zendesk, with REST API and webhooks also available. The Intelligent tier includes connectors, app-to-app integrations, REST API, and BI integrations; Elite adds on-demand data sources and webhooks. Customers can store data on TrueContext servers or direct it to preferred destinations in their own infrastructure. The maker describes HIPAA and HITECH verification, SOC 2 Type II certification, and Title 21 CFR Part 11 compliance, alongside TLS 1.2 protection in transit and AES 256 encryption at rest. TrueContext states 99.9% system availability. Digital costs $400 a month, billed annually, for the entire team; Intelligent and Elite use custom pricing.