Bonterra Penelope vs CommunityForce

Bonterra Penelope is a case management product for nonprofit and public sector leaders coordinating essential services and measuring outcomes. Its listed modules include client communication, medication management, reporting, and outcome measurement. Clients can use ClientConnect, a mobile portal for secure communication with staff. The medication management module connects with DrFirst Rcopia through a two-way interface that shares patient demographic, allergy, and diagnosis information, and supports single sign-on from Penelope. Rcopia supports prescription creation and management, drug and allergy interaction checks, patient eligibility and formulary information, medication history, and electronic prescribing of controlled substances through EPCS Gold.

Penelope Online Dashboard reporting provides Tableau access and standard reports for one Penelope database. The ORS Measures module includes ORS, SRS, CORS, CSRS, YCORS, and GSRS content, plus OpenFit, an API for statistical information used to monitor and measure outcomes. Penelope is listed for Android, iOS, web, and API. Pricing is not published; Bonterra's case management pricing page presents Apricot plans and a request-pricing option, but not Penelope prices. Bonterra's current case management navigation lists Apricot and Apricot for Government, while legacy product terms still include Penelope-specific modules.

CommunityForce is a web-based awards management platform for grants, scholarships, fellowships, and research funding. It supports programs from funding discovery and applications through review, awards, disbursement, compliance, reporting, and closeout. Application tools include conditional forms, eligibility screening, shared applications across opportunities, and applicant dashboards. Reviewers can collaborate using scoring and rubrics, while administrators can manage bulk awards, renewals, and post-award requirements. Phoenix searches Grants.gov, IRS Form 990 filings, and a curated list for opportunities matching an organisation’s funding profile. Its AI features can summarize applications, suggest reviewer scores, flag AI-written essays, and answer questions using live platform data. The platform provides ad hoc reports, dashboards, exports, and embedded Microsoft Power BI dashboards. Integrations include Salesforce, DocuSign, Stripe, Twilio, SendGrid, SMTP email, and Google Translate. The company says each organisation has a separate database and file storage in a private Microsoft Azure environment. It states that it is FedRAMP certified and SOC 2 Type II, and supports Section 508, FERPA, and PCI-DSS requirements. Pricing is available on request; the product pages direct prospective buyers to request a demo or speak with an expert.