Bonterra Penelope vs OpenWater Grant Management

Bonterra Penelope is a case management product for nonprofit and public sector leaders coordinating essential services and measuring outcomes. Its listed modules include client communication, medication management, reporting, and outcome measurement. Clients can use ClientConnect, a mobile portal for secure communication with staff. The medication management module connects with DrFirst Rcopia through a two-way interface that shares patient demographic, allergy, and diagnosis information, and supports single sign-on from Penelope. Rcopia supports prescription creation and management, drug and allergy interaction checks, patient eligibility and formulary information, medication history, and electronic prescribing of controlled substances through EPCS Gold.

Penelope Online Dashboard reporting provides Tableau access and standard reports for one Penelope database. The ORS Measures module includes ORS, SRS, CORS, CSRS, YCORS, and GSRS content, plus OpenFit, an API for statistical information used to monitor and measure outcomes. Penelope is listed for Android, iOS, web, and API. Pricing is not published; Bonterra's case management pricing page presents Apricot plans and a request-pricing option, but not Penelope prices. Bonterra's current case management navigation lists Apricot and Apricot for Government, while legacy product terms still include Penelope-specific modules.

OpenWater Grant Management gives grantmaking organizations tools to manage applications, review rounds, communications, and program data. A drag-and-drop form builder supports conditional logic and file attachments of any size. Reviewers can access submissions assigned to them and submit scores through multi-round workflows. Dashboards track decisions and reports, while fund tracking records amounts, payment dates, and program budgets. Reporting and analytics help administrators examine program data and monitor outreach and follow-ups. OpenWater lists more than 65 integrations across association management, CRM, directory, and payment gateway products, including iMIS, Salesforce, Higher Logic, Stripe, and PayPal. Safeguards include SSO, app encryption, two-factor authentication, CAPTCHA, password strength requirements, and GDPR support options; integrated payment gateways must be PCI-compliant. Submission pages are mobile-responsive, administrative and review functions are available through the OpenWater app, and the platform supports WCAG compliance. It is designed for grant administrators at foundations, government agencies, associations, and higher education institutions—not grant recipients. Pricing is available by request and varies by usage. Recommendation requests are not supported directly within the platform.