BOTfriends AI Voicebot vs Quo
BOTfriends AI Voicebot
botfriends.de
Quo
quo.comSide by side
| Figure | BOTfriends AI Voicebot | Quo |
|---|---|---|
| Price from | €500/mo | $15/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Customer Service Voicebots | 9.2 (#2) | 8.7 (#4) |
| Analytics | The platform provides anonymized conversation analysis covering recurring concerns, satisfaction and process weaknesses. | Business and Scale plans include analytics and reporting for team call performance. |
| Company legal name | The legal entity is BOTfriends GmbH. | The contracting entity is OpenPhone Technologies, Inc., a Delaware corporation, doing business as Quo. |
| Company size | LinkedIn lists 11–50 employees and displays 27 employee profiles. | LinkedIn places Quo in the 51–200 employee category. |
| Free plan | No | No |
| Funding | Crunchbase lists one non-equity assistance round associated with Google for Startups; the amount is not publicly shown. | Quo announced $105 million in growth funding when it rebranded from OpenPhone on September 23, 2025. |
| Headquarters | Würzburg and Munich, Germany | LinkedIn lists Quo headquarters in San Francisco, California. |
| What it does | BOTfriends X is a conversational-AI platform for automating customer-service calls, chats, emails and workflows. | Quo combines business calls, texts, contacts, shared inboxes and AI agents in one phone system. |
Plans
BOTfriends AI Voicebot
- Free of chargeFree
- Pilot€500 a month
- BOTfriends X€3,000 a month
- Platform trialFree
In their own words
BOTfriends AI Voicebot
BOTfriends AI Voicebot answers customer service calls around the clock and automates recurring requests such as order-status checks, address changes and password resets. It can interpret freely phrased requests, retrieve customer data, check permissions and carry out multi-step service processes during a call. Specialized agents coordinate tasks such as triage, authentication, process handling and knowledge retrieval. The voicebot supports more than 100 languages and offers more than 500 voices. It connects to telephony systems through SIP, PSTN and existing PBX systems; named business integrations include Salesforce, HubSpot, Microsoft Dynamics, SAP, NetSuite, Zendesk and Freshdesk. Anonymous conversation analysis can report common customer concerns, satisfaction and process weaknesses. BOTfriends says data is encrypted and stored on German or European servers, and that the platform meets GDPR and EU AI Act requirements. BOTfriends X is cloud-only, though a webhook connecting customer systems can be hosted on premise. A 14-day trial ends automatically and requires no credit card. Pilot plans start at €500 per month. The company is based in Würzburg and Munich, Germany.
Quo
Quo is a paid business phone service with web, Windows, macOS, iOS and Android support. It offers desktop and mobile apps, multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Quo has no free plan, but a seven-day trial is listed. Its pricing note gives a starting rate of $15/user/mo on an annual term. Separately, monthly plan listings show Starter at $19 a month, Business at $33 a month and Scale at $47 a month. Each of those monthly listings includes one phone number per user and 1,000 free automation credits. The annual starting-price note and monthly plan figures are distinct details, so readers should check which billing term applies to their choice. With support for five listed platforms and both mobile and desktop apps, Quo provides business calling across a range of devices. Its call-handling options include routing calls and directing callers through an auto attendant.