Botsify SMS Chatbot vs Gupshup
Botsify SMS Chatbot
botsify.tech
Gupshup
gupshup.aiSide by side
| Figure | Botsify SMS Chatbot | Gupshup |
|---|---|---|
| Price from | $40.83/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · SMS Chatbot Software | 7.8 (#17) | 8.3 (#8) |
| Spec score · Chatbot Builders | 7.1 (#235) | 8.7 (#35) |
| Free plan | No | No |
| Human handoff | Teams can join a chat, collaborate with an AI agent, or take over inside a unified dashboard. | Yes |
| Integrations | Botsify says it connects to 5,000+ apps, including CRMs, calendars, spreadsheets, and APIs, through Model Context Protocol without code. | Gupshup advertises more than 500 plug-and-play integrations covering CRMs, support, payments and commerce. |
Plans
Botsify SMS Chatbot
- Basic$49 a month
- Agency$199 a month
- Basic Plan (monthly)$49 a month
- Agency Plan (monthly)$199 a month
- Basic Plan (annual)$490 a year
- Agency Plan (annual)$1,990 a year
Gupshup
- Gupshup messaging feeFree
- WhatsApp API Self ServePriced on request
- WhatsApp API Self-ServeFree
- EnterprisePriced on request
In their own words
Botsify SMS Chatbot
Botsify SMS Chatbot has no write-up on Specifiction yet; its figures are above.
Gupshup
Gupshup provides conversational AI for marketing, commerce, and customer support. Its agents use conversational context to take actions such as booking appointments, cancelling tickets, and making EMI payments. Teams can set engagement rules, connect business tools, apply guardrails, and define a trusted source of truth. Complex conversations can be escalated to human support.
The platform lists WhatsApp, Instagram, SMS, web and app, RCS, and voice channels. It supports trigger campaigns and drip journeys, with metrics to measure their performance. Other listed capabilities include a visual flow builder, AI bot generation, knowledge-base answers, lead qualification, and conversation routing. Integrations include Salesforce Marketing Cloud, MoEngage, CleverTap, Oracle Responsys, WebEngage, Bloomreach, and Braze, alongside custom integrations and more than 500 plug-and-play options.