BrandMentions vs Meltwater Social Listening
BrandMentions
brandmentions.com
Meltwater Social Listening
meltwater.comSide by side
| Figure | BrandMentions | Meltwater Social Listening |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Social Media Listening Software | 8.6 (#7) | 8.4 (#11) |
| Spec score · Social Media Monitoring | 8.8 (#3) | 8.0 (#6) |
| Spec score · AI Social Listening Tools | 8.8 (#4) | 8.1 (#7) |
| Spec score · Brand Intelligence Software | 8.8 (#4) | 8.0 (#7) |
| Spec score · Social Media Monitoring & Listening Software | 8.8 (#5) | 8.1 (#8) |
| Alert channels | Email,Slack,RSS Feed,Webhook | Slack,Microsoft Teams,email,mobile app push alerts,SMS |
| Founded | 2015 | 2001 |
| Free plan | No | No |
| News monitoring | Yes | Yes |
| Report Sharing | Shareable reports and white-labeled reports are available, with white-labeling on Expert plans. | Users can export and share reports and deliver executive-ready stakeholder updates. |
| Sentiment Analysis | AI sentiment analysis is included across the plans. | It provides brand-level sentiment enrichment and sentiment shift analysis. |
| Social network coverage | Facebook,Instagram,TikTok,LinkedIn,YouTube,Reddit,Bluesky | X,Meta (Facebook and Instagram),YouTube,TikTok,LinkedIn,Reddit,Pinterest,Snapchat,Twitch,Discord,Threads,Bluesky,WeChat,Weibo,RED (Xiaohongshu),Douyin,Toutiao,QQ,Bilibili,Youku,Naver,Kakao Talk,LINE |
| Web monitoring | Yes | Yes |
Plans
BrandMentions
- Starter$99 a month
- Pro$299 a month
- Expert$499 a month
- Enterprise$1,299 a month
- Free trialFree
Meltwater Social Listening
- StarterPriced on request
- ProPriced on request
- EnterprisePriced on request
- AgencyPriced on request
In their own words
BrandMentions
BrandMentions monitors web and social sources for brand mentions and links, with reputation monitoring, sentiment analysis and news monitoring. Its listed social coverage includes Facebook, Instagram, TikTok, LinkedIn, YouTube, Reddit and Bluesky; other monitored sources include Booking, Tripadvisor, Yelp, Google My Business and Appstore. Update frequency varies by plan from daily to hourly or real time. Email alerts and new-link notifications are available, and reports can be shared. Expert includes white-label reports; Enterprise adds a branded platform hosted on the customer's domain, API access, Boolean search and full historical data. Starter costs $99 a month billed annually and includes five keywords, 5,000 monthly mentions and one user. Pro is $299 a month billed annually; Expert is $499 a month billed annually; Enterprise is $1,299 a month billed annually. A separate pricing note says from $79/mo (annual). There is no free plan, but a seven-day free trial costs 0.00 USD and can be canceled anytime. The service is available on the web.
Meltwater Social Listening
Meltwater Social Listening, also known as Explore, brings social, news, forum, and Reddit conversations into a workflow for monitoring brand perception, competitors, and potential risks. Coverage can include X, Meta services Facebook and Instagram, YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED, Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, and LINE; availability depends on package and region. Teams can examine historical volume, sentiment, and engagement, compare competitor share of voice, and analyze narratives. Alerts can flag spikes, sentiment shifts, or thresholds and reach teams through Slack, Microsoft Teams, email, push alerts, or SMS. The product describes conversation forecasting 48 hours ahead, shareable dashboards, and report exports. Mira Companion works within the listening workflow to turn conversation data into insight. Sentiment is a directional signal, with accuracy depending on source, language, and context. Pricing is on request, and no free plan or trial is listed. Most partnerships have a 12-month minimum annual agreement; complex setups may include a one-time onboarding charge.