Braze vs Relewise
Braze
braze.comRelewise
relewise.comSide by side
| Figure | Braze | Relewise |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Personalization Engines | 8.4 (#2) | 7.4 (#11) |
| Founded | 2011 | The founders Ronnie, Sune, and Brian began the work that led to Relewise in 2020. |
| Headquarters | New York, New York, USA | Aarhus, Denmark |
| Integrations | Braze Alloys technology partners include Segment, Shopify, Snowflake, Zendesk, and Zapier. | The site describes Relewise as headless and API-first and names Shopify, Salesforce, WooCommerce, PrestaShop, Shopware, Optimizely, and BigCommerce among its integrations. |
| Support | Braze offers support and service plans, including 24x7x365 customer support for the world's leading brands. | The pricing page lists documentation and email and Slack support, and says its Customer Success team works with customers on onboarding and ongoing best practices. |
| What it does | Braze describes itself as a customer engagement platform that uses first-party data to personalize and automate lifecycle marketing campaigns. | Relewise is a search and personalization platform for e-commerce that uses real-time user behavior to personalize results. |
Plans
Braze
- Braze EnterprisePriced on request
- Braze GoPriced on request
- Braze ProPriced on request
- Braze SelectPriced on request
In their own words
Braze
Braze is a customer engagement platform that uses first-party data to personalize and automate lifecycle marketing campaigns. Its data platform unifies, activates and distributes data in real time from sources including warehouses, digital properties and backend systems. Messaging options include email, push notifications, SMS, MMS, RCS, WhatsApp, KakaoTalk, LINE, in-app messages, banners, Content Cards, landing pages, audience sync and webhooks. Campaigns and Canvases support journey orchestration, with experimentation, frequency capping, rate limiting, templates, media management, locations and geofences. Listed AI features include generative AI, BrazeAI Operator, Agent Console and the Intelligence Suite. Braze is available on web, iOS and Android, with SDK integrations also listed for Flutter, React Native, Unity, Cordova and .NET MAUI. It has four paid tiers, all priced by contacting sales; costs scale with Monthly Active Users and contracts include a Platform Edition, MAUs and Profiles, Action Credits and CX Services.
Relewise
Relewise is a search and personalization platform for B2B and B2C e-commerce, using real-time shopper behavior to tailor results and recommendations. Its self-learning engine adapts rankings and suggestions based on interactions, historical behavior and trends. Predictive search supplies live suggestions and autocomplete as shoppers type. Search uses stemming, compound-word splitting and synonym matching; advanced NLP support covers 28 languages, with default support for other languages. Merchandising rules can boost or bury products and categories, pin products to positions, or filter them from recommendations. Recommendation types include complementary and similar products, trending products and content, and personalized content. Relewise describes itself as headless and API-first, with integrations including Shopify, Salesforce, WooCommerce, PrestaShop, Shopware, Optimizely and BigCommerce. The Search API supports web, app and POS; the Recommendation API supports web, app, email and POS. Its feature list specifies five years of analytics retention, 10,000 merchandising rules and unlimited additional team members. Pricing is tailored to setup, with price on request.