Bryka vs Crisp
Bryka
bryka.aiCrisp
crisp.chatSide by side
| Figure | Bryka | Crisp |
|---|---|---|
| Price from | $15/mo | $45/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 8 | 5 |
| Spec score · SMS Chatbot Software | 9.0 (#3) | 9.2 (#2) |
| API | Developer documentation describes a REST API v2 with bearer authentication, pagination and streaming chat. | The REST API provides access and control over Crisp data such as conversations and contacts. |
| Company | Bryka identifies Bryan Lipovetsky as its founder; the About page describes the company as a small team. | Crisp says it was created in 2015, is 100% bootstrapped, has 600,000+ users and is headquartered in Nantes, France. |
| Product | Bryka turns business websites, documents, and product data into AI agents that answer questions, take actions, and capture leads. | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. |
| Security | The site states traffic uses TLS 1.2 or higher and customer data is encrypted at rest with AES-256 via AWS-managed keys. | Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know. |
Plans
Bryka
- FreeFree
- Remove the badge add-on$15 a month
- Bryka Text add-on$49 a month
- Bryka Text add-on$49 a month
- Hobby$384 a year
- Standard$1,440 a year
- Pro$4,800 a year
- Agency$9,590 a year
Crisp
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
In their own words
Bryka
Bryka turns business websites, documents, and product data into AI agents that can answer questions, take actions, and capture leads. Agents can be prepared by crawling a website, uploading documents, or connecting sources, with support for 50+ file formats. Depending on configuration, they can look up orders, book meetings, create tickets, and call customer APIs through webhooks. They can collect names and email addresses, score lead intent, and send leads to a CRM through webhooks. Agents can be placed on a website through an embed or used through Slack, WhatsApp, or an API. Analytics logs conversations, surfaces gaps, and tracks resolution and leads. The developer documentation describes a REST API with streaming chat, webhook events, and a website widget SDK. Bryka says traffic uses TLS 1.2 or higher, data is encrypted at rest with AES-256 via AWS-managed keys, workspace content is logically isolated, and customer data is not used to train models. The Free plan includes one chatbot and 50 messages per month; paid plans start at $32/mo (annual). Bryka Text adds consent-based SMS continuation and human handoff as a $49 a month add-on.
Crisp
Crisp is an AI customer support platform that brings inbound conversations from multiple channels into one collaborative inbox. Its chat widget works on websites and web apps, as well as native iOS, Android and React apps. Teams can create and manage help-center articles, train AI using website content, PDFs, knowledge-base articles, conversations and private snippets, and build no-code workflows for internal automation or customer-facing agents. Crisp is intended for customer support, inbound sales and marketing teams. Its integrations directory includes CRM, CMS, marketing, messaging and teamwork tools such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. A REST API provides access to and control over data such as conversations and contacts. The free plan includes two seats, no AI credits, 100 customer profiles and unlimited conversations. Paid plans start with Mini at $45 a month per workspace. New accounts receive a 14-day trial with all features and no card required. Crisp was created in 2015 and is headquartered in Nantes, France.