bswift vs Empyrean Benefits Platform

bswift is an AI-native benefits administration platform for managing enrollment, eligibility, and compliance. It supports complex workforces that can include distributed teams, unions, retirees, variable-hour staff, varying eligibility rules, and grandfathered programs. Emma EnrollPro guides enrollment, Emma Chat answers employee questions, and Emma AdminPro creates charts and reports from plain-language requests. Employers can choose Simplify, a predefined implementation path, or Unlimited, a customizable path. The Connectivity Hub lists HR and payroll connections including ADP, UKG, Paylocity, and Workday, alongside carrier connections and APIs for keeping eligibility and enrollment data current. The mobile-first experience covers plans such as medical, dental, vision, prescription drug, life, disability, FSA, HSA, HRA, COBRA, retirement, commuter, wellness, legal, and pet insurance. Services include COBRA administration, billing and compliance, dependent verification, payroll reconciliation, employee engagement, and a 24/7 service center. bswift says data is encrypted in transit and at rest and its Security Operations Center monitors threats 24/7. Pricing is available on request.

Empyrean Benefits Platform provides benefits administration technology and services for employees and HR teams. It automates eligibility and enrollment, with built-in eligibility and compliance features, and offers decision support personalized with employees’ individualized health data. The platform connects to payroll and HRIS systems, wellness providers, carriers and consumer accounts. HR teams can access real-time insights and customizable on-demand reports with analytics. Communications include digital benefit guides, targeted email campaigns and educational videos. The mobile apps provide benefits access and management; EmpyreanGO also offers personalized recommendations, healthcare ID cards, appointment scheduling with select providers and links to financial accounts. Closed-Loop Payroll compares deductions with enrollment data, flags variances and adjusts future payroll files. Verification services cover dependents, documents and Evidence of Insurability. Empyrean says its Employee Service Center resolves 95% of employee questions on the first call. The platform is available on Android, iOS and the web. Pricing is on request.