| Price from | $15/mo | $7.91/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 11 |
| Spec score · Game Bug Tracking Software | 8.3 (#9) | 9.2 (#2) |
| Spec score · Issue Tracking Software | 8.2 (#18) | 9.1 (#3) |
| Founded | 2001 | 2002 |
| Headquarters | Long Grove, Illinois, USA | Sydney, Australia and San Francisco, California |
| Integrations | Professional lists source control integration with CVS, Subversion and Microsoft Visual Source Safe, plus third-party integration with CRMdesk. | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. |
| Security | The privacy policy says data is encrypted in transit via a 256-bit SHA2 TLS certificate, attachments are encrypted at rest via AES256, and database backups are encrypted. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | The product page advertises a 24/7 support team and an online knowledge base. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |