Bugzilla vs Jira
Bugzilla
bugzilla.org
Jira
atlassian.comSide by side
| Figure | Bugzilla | Jira |
|---|---|---|
| Price from | Free | $7.91/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 11 |
| Spec score · Game Bug Tracking Software | 8.5 (#5) | 9.2 (#2) |
| Spec score · Issue Tracking Software | 8.4 (#13) | 9.1 (#3) |
| Spec score · Bug Tracking Software | 8.3 (#12) | 9.1 (#3) |
| Founded | 1998 | 2002 |
| Headquarters | United States | Sydney, Australia and San Francisco, California |
| Security | The project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses. | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. |
| Support | Bugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support. | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. |
Plans
Jira
- FreeFree
- Standard$7.91 a month
- StandardPriced on request
- Premium$14.54 a month
- PremiumPriced on request
- EnterprisePriced on request
- FreeFree
- Data CenterPrice not published
- EnterprisePriced on request
- PremiumPrice not published
In their own words
Bugzilla
Bugzilla is a self-hosted, web-based system for tracking defects, issues, enhancements, and other product change requests. It is free and open source, and runs on Linux, macOS, and Windows, with API access. Its search ranges from full-text queries to advanced searches, including time-based criteria. Users can choose which bug-change emails they receive, and scheduled search reports can be sent as often as every fifteen minutes. Reports can include tables and graphs, and can be exported as CSV. Administrators can tailor workflows, statuses, resolutions, and fields, then extend an installation with templates and extensions. Groups control who can view or edit bugs; an insider group can make comments and attachments private. Bugzilla supports XML-RPC and JSON-RPC services, several authentication methods, and MySQL, PostgreSQL, or Oracle databases. Its Patch Viewer connects with LXR, CVS, and Bonsai. Support is community-based through mailing lists and chat rooms; the project does not directly provide commercial support.