Bugzilla vs Radial
Bugzilla
bugzilla.orgRadial
radial.buildSide by side
| Figure | Bugzilla | Radial |
|---|---|---|
| Price from | Free | $4.17/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Game Bug Tracking Software | 8.5 (#5) | 7.1 (#21) |
| Headquarters | United States | Dover, Delaware, USA |
| Security | The project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses. | The privacy policy says app and API traffic use TLS, workspace data uses database row-level security, API keys are stored as SHA-256 hashes, and Git provider tokens are encrypted at rest with AES-256-GCM. |
| Support | Bugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support. | The paid plan includes priority support from engineers. |
Plans
In their own words
Bugzilla
Bugzilla is a self-hosted, web-based system for tracking defects, issues, enhancements, and other product change requests. It is free and open source, and runs on Linux, macOS, and Windows, with API access. Its search ranges from full-text queries to advanced searches, including time-based criteria. Users can choose which bug-change emails they receive, and scheduled search reports can be sent as often as every fifteen minutes. Reports can include tables and graphs, and can be exported as CSV. Administrators can tailor workflows, statuses, resolutions, and fields, then extend an installation with templates and extensions. Groups control who can view or edit bugs; an insider group can make comments and attachments private. Bugzilla supports XML-RPC and JSON-RPC services, several authentication methods, and MySQL, PostgreSQL, or Oracle databases. Its Patch Viewer connects with LXR, CVS, and Bonsai. Support is community-based through mailing lists and chat rooms; the project does not directly provide commercial support.