Bugzilla vs Redmine
Bugzilla
bugzilla.orgRedmine
redmine.orgSide by side
| Figure | Bugzilla | Redmine |
|---|---|---|
| Price from | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Game Bug Tracking Software | 8.5 (#5) | 8.4 (#8) |
| Spec score · Issue Tracking Software | 8.4 (#13) | 8.5 (#10) |
| Spec score · Bug Tracking Software | 8.3 (#12) | 8.4 (#11) |
| Notifications | Users can choose which bug-change email notifications they receive, and scheduled search reports can be emailed as often as every fifteen minutes. | Project activity and issue changes can be consumed through Atom feeds and email notifications. |
| Security | The project says Bugzilla uses Perl taint mode to help prevent SQL injection, has protections against cross-site scripting, hides group-restricted information, and locks accounts after a few failed password guesses. | The security advisories page lists vulnerabilities fixed in Redmine releases and asks vulnerability reporters to email security(at)redmine.org. |
| Support | Bugzilla is community supported; help is available through a mailing list and chat rooms, while the project says it does not directly offer commercial support. | The project directs users to its forums and IRC chatroom for help and discussion. |
Plans
In their own words
Bugzilla
Bugzilla is a self-hosted, web-based system for tracking defects, issues, enhancements, and other product change requests. It is free and open source, and runs on Linux, macOS, and Windows, with API access. Its search ranges from full-text queries to advanced searches, including time-based criteria. Users can choose which bug-change emails they receive, and scheduled search reports can be sent as often as every fifteen minutes. Reports can include tables and graphs, and can be exported as CSV. Administrators can tailor workflows, statuses, resolutions, and fields, then extend an installation with templates and extensions. Groups control who can view or edit bugs; an insider group can make comments and attachments private. Bugzilla supports XML-RPC and JSON-RPC services, several authentication methods, and MySQL, PostgreSQL, or Oracle databases. Its Patch Viewer connects with LXR, CVS, and Bonsai. Support is community-based through mailing lists and chat rooms; the project does not directly provide commercial support.
Redmine
Redmine is an open-source web application for managing projects, available for self-hosting. A single instance can manage multiple projects, each with its own roles, visibility settings, and enabled modules. Teams can define issue statuses and types, then set workflow transitions by issue type and role. Gantt charts and calendars use issue dates for planning, and time entries can be reported by user, issue type, category, or activity. Collaboration tools include project wikis and forums, news, document and file management, feeds, and email notifications. The repository browser supports Subversion, CVS, Mercurial, Bazaar, and Git. Its REST API provides basic create, update, and delete operations for documented resources in XML and JSON. Redmine is released under GNU GPL v2 and costs nothing for self-hosting. It should run on most Unix, Linux, macOS, and Windows systems where Ruby is available, but it does not support JRuby. The project directs users to forums and IRC for help and discussion. The download page identifies the 7.0.x branch as the latest stable version, with new features, bug fixes, and security updates.