buywith vs iimpro

buywith is a live shopping platform and creator marketplace for hosting shopping events on a store website. Brands can run live events on their stores, while its One-to-One service gives customers personalized assistance through video calls. During a session, hosts and customers can navigate the website together, and shoppers can join immediately or schedule a session for later. Customers can complete a purchase without leaving the session. An expert marketplace helps businesses find and vet session hosts. The Shopify app lists interactive features including live chat, polls, gamification, shoppable elements, and dynamic coupon codes. Its dashboard provides shoppers’ email addresses and phone numbers alongside real-time sales data. Buywith says its AI can create short product clips from live shopping recordings, with captions and highlights, for use on product pages and marketing channels. The web platform is available on mobile, desktop, and tablet, and the app works with Facebook, iMessage, and WhatsApp. A free-to-install plan is listed at free; additional charges may apply. Pricing is also available on request.

iimpro gives Shopify merchants a way to sell through live video, shoppable replays and social content. Merchants can feature synced Shopify products during streams and interact with customers; checkout remains on the merchant’s existing Shopify checkout. After a stream, iimpro automatically turns it into a shoppable replay for the merchant’s website. Merchants can download stream content and make clips for TikTok, Instagram and YouTube, while analytics cover product engagement, clicks, sales, peak engagement moments, video-influenced revenue and live-versus-replay performance. Selected streams can also appear in iimpro’s shopping marketplace. The platform is described for jewellery, fashion and skincare brands in Australia and the UK, and is available on Android, iOS and the web. The Starter plan is free to install, with no monthly subscription and a 6% commission on order subtotals. AI product and theme recommendations, and guidance on when to go live, are marked as coming soon. Sellers remain responsible for listings, delivery, customer enquiries and complaints, returns, refunds and applicable taxes.