CallFire API vs IVR Lab Automated Voice Broadcasting
CallFire API
developers.callfire.comIVR Lab Automated Voice Broadcasting
ivr-lab.comSide by side
| Figure | CallFire API | IVR Lab Automated Voice Broadcasting |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| API | Yes | — |
| Plans published | 5 | 1 |
| Spec score · Voice Broadcasting Software | 8.4 (#7) | 7.0 (#23) |
| Integrations | The API can be used to integrate existing CRM platforms, mobile apps, or backend website architecture with CallFire telephony solutions. | IVR Lab says campaigns can connect to existing workflows through APIs and webhooks, and results can be returned through APIs, webhooks, or data exports. |
| Security | CallFire says communications between its endpoints and customer applications use HTTPS with TLS, and webhook calls use SSL certificates. | IVR Lab states that it is SOC 2 certified and describes its solutions as designed for sensitive data and critical applications. |
| Support | The API features page says support is available 24/7 through its support page. | IVR Lab lists phone and email contact options and says its support team takes over for updates after a solution enters production. |
Plans
CallFire API
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
IVR Lab Automated Voice Broadcasting
- Custom voice broadcastingPriced on request
In their own words
CallFire API
CallFire API v2 is a REST API for connecting applications to CallFire telephony services. It accepts requests from any HTTP client and returns JSON, with support for individual and broadcast text and voice messaging. Developers can use webhooks for notifications such as campaign events and incoming texts. The documentation also covers contacts, phone number and keyword ordering, a sound library, short codes, and action states and results. Listed service features include campaign management, scheduling controls, call recording, and real-time reporting. SDKs are listed for Java,.NET, JavaScript, Python, and PHP; the JavaScript, Python, and PHP SDKs are marked beta. API access uses separately generated HTTP Basic Authentication credentials, so standard CallFire interface credentials do not work for API access. CallFire says API communications use HTTPS with TLS and webhook calls use SSL certificates. The service lists Do Not Call list management, 24/7 support, and advertised 99.95% uptime. Calls and texts stop when an account allowance reaches zero, and additional credits can be purchased at 6¢ per credit. Plans include Pay as you go at free, Lite at $99 a month, Startup at $199 a month, Grow at $299 a month, and Pro at $599 a month.
IVR Lab Automated Voice Broadcasting
IVR Lab Automated Voice Broadcasting has no write-up on Specifiction yet; its figures are above.