CallFire API vs Wazo Platform
CallFire API
developers.callfire.com
Wazo Platform
wazo-platform.orgSide by side
| Figure | CallFire API | Wazo Platform |
|---|---|---|
| Price from | $99/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Voice APIs | 8.2 (#6) | 8.2 (#7) |
| Integrations | The API can be used to integrate existing CRM platforms, mobile apps, or backend website architecture with CallFire telephony solutions. | The maker says APIs can integrate third-party services, including billing capabilities, speech-to-text, AI, and sentiment analysis. |
| Security | CallFire says communications between its endpoints and customer applications use HTTPS with TLS, and webhook calls use SSL certificates. | The security guide says Wazo includes preconfigured fail2ban jails, but does not configure firewall rules and recommends configuring them. |
| Support | The API features page says support is available 24/7 through its support page. | Wazo Platform is community supported through Mattermost, its forum, and JIRA bug tracking. |
Plans
CallFire API
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
In their own words
CallFire API
CallFire API v2 is a REST API for connecting applications to CallFire telephony services. It accepts requests from any HTTP client and returns JSON, with support for individual and broadcast text and voice messaging. Developers can use webhooks for notifications such as campaign events and incoming texts. The documentation also covers contacts, phone number and keyword ordering, a sound library, short codes, and action states and results. Listed service features include campaign management, scheduling controls, call recording, and real-time reporting. SDKs are listed for Java,.NET, JavaScript, Python, and PHP; the JavaScript, Python, and PHP SDKs are marked beta. API access uses separately generated HTTP Basic Authentication credentials, so standard CallFire interface credentials do not work for API access. CallFire says API communications use HTTPS with TLS and webhook calls use SSL certificates. The service lists Do Not Call list management, 24/7 support, and advertised 99.95% uptime. Calls and texts stop when an account allowance reaches zero, and additional credits can be purchased at 6¢ per credit. Plans include Pay as you go at free, Lite at $99 a month, Startup at $199 a month, Grow at $299 a month, and Pro at $599 a month.
Wazo Platform
Wazo Platform is a free, open-source stack of telecom microservices for building programmable voice, video, messaging, and presence services. Its capabilities include audio and video calls, chat, call centers, conferences, voicemail, custom call routing, and an auto attendant. Interfaces include WebRTC, REST APIs, WebSockets, and Webhooks, described as mobile- and web-friendly. The microservices are developed in Python, and APIs are described through OpenAPI specifications. Asterisk, RTPEngine, and Kamailio make up the telecom engine; RabbitMQ, NGINX, and PostgreSQL support the technical core. Wazo can be deployed on bare metal, virtual machines, or containers. The documented all-in-one installation uses Debian 12 Bookworm and Ansible; minimums for a small production installation of about 50 users are 2 CPUs, 4 GiB RAM, and 50 GiB storage. The GPL-3 license allows free use, including commercial use. APIs can integrate billing and services such as speech-to-text, AI, or sentiment analysis. Community support is available through Mattermost, a forum, and JIRA.