CallMerlin vs TrackerSuite Sales Tracker
CallMerlin
callmerlin.appTrackerSuite Sales Tracker
trackersuite.aiSide by side
| Figure | CallMerlin | TrackerSuite Sales Tracker |
|---|---|---|
| Price from | €55/mo | 45.41 DKK/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Sales Follow-Up Software | 8.6 (#6) | 7.7 (#25) |
| Headquarters | Breda, Netherlands | Delhi, India |
| Integrations | The integrations page lists 96 native deep integrations and says 900+ are available through managed connectors. | The product page identifies Tally integration for payment tracking and invoice visibility, and says proposals can be sent through email or WhatsApp. |
| Product | CallMerlin describes itself as an AI Chief of Staff that connects to business systems and can be used through phone, chat, widget, desktop, mobile, Slack and Teams. | Sales Tracker is a CRM and pipeline management tool for capturing leads, tracking deals, and automating follow-ups for SME and field sales teams in India and the UAE. |
| Security | The Trust Center states that credentials use AES-256-GCM encryption, data is protected in transit by TLS, and access uses PIN plus 2FA. | The product page lists firewall protection, automated backups, data erasure, security testing tools, HTTPS encryption, SSL certification, secure servers, and password encryption. |
| Support | The Trust Center lists [email protected] and says it responds to privacy requests within 7 days. | The site lists 24x7 support and the email address [email protected]. |
Plans
CallMerlin
- Starter€55 a month
- Professional€109 a month
- Business€219 a month
- EnterprisePriced on request
TrackerSuite Sales Tracker
- Starter PlanFree
- Growth Plan45.41 DKK a month
- Scale Plan72.66 DKK a month
- EnterprisePriced on request
In their own words
CallMerlin
CallMerlin describes itself as an AI Chief of Staff that connects to business systems and can be used through phone, chat, widget, desktop, mobile, Slack and Teams. Its workflows can span multiple systems, respond to triggers and include an analysis step with auto-inject. Reads can happen immediately, while writes, emails and payment files wait for approval unless direct execution is enabled. The integrations page lists 96 native deep integrations and says 900+ are available through managed connectors, with examples including HubSpot, Salesforce, Slack, Moneybird, Microsoft 365, Gmail, Stripe, Shopify and Zoom. CallMerlin says each teammate has an individual PIN and permissions are enforced server-side. Credentials use AES-256-GCM encryption, data in transit is protected by TLS, and access uses PIN plus 2FA. Call transcripts and AI summaries are kept for at most 90 days by default; audio is not retained. Starter costs €55/mo (annual), and a 7-day trial is offered; there is no free plan. Android is in closed alpha and the iOS App Store listing is coming soon.
TrackerSuite Sales Tracker
TrackerSuite Sales Tracker is a CRM and pipeline tool for SME and field sales teams in India and the UAE. It supports unlimited leads in a central database, bulk contact uploads, and rule-based assignment of prospects to sales representatives. Teams can create pipeline stages, move deals by drag and drop, and follow opportunities from first contact to close. Automated reminders and real-time alerts surface lead actions and comments. Field representatives can log visits, capture location, and update deal status on their phones, while managers get real-time visibility into on-ground activity. Tavi AI scores leads, flags deals at risk of stalling, and surfaces patterns in past wins. The TAVI AI calling agent is described as making and qualifying calls in multiple languages, operating 24/7, and updating the CRM automatically. The product identifies Tally integration for payment tracking and invoice visibility; proposals can be sent by email or WhatsApp. It lists a free Starter plan for up to five users and a 3-day free trial.