CallSource CallTrack vs Infinity
CallSource CallTrack
callsource.com
Infinity
infinity.coSide by side
| Figure | CallSource CallTrack | Infinity |
|---|---|---|
| Price from | — | $249/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Inbound Call Tracking Software | 7.2 (#13) | 7.6 (#9) |
| Spec score · Call Tracking Software | 7.1 (#30) | 7.6 (#22) |
| Company history | CallSource says it invented call tracking in 1991. | Infinity says it became a standalone company in 2011 after its call tracking solution was launched by marketing agency Jellyfish in 2010. |
| Founded | 1992 | 2011 |
| Headquarters | Calabasas Hills, California, United States | Milton Keynes, Buckinghamshire, United Kingdom |
| Integrations | Named integration partners include eLead1One, VinSolutions, DealerSocket, VistaDash, MarketSharp, LeadPerfection, 3CX, 8x8, Clarity, Five9, and VOIPTools; CallSource also describes ADF XML, FTP, or XML integration options. | Infinity supports more than 45 native integrations across advertising, analytics, business intelligence, CRM, conversion optimization, affiliate marketing, and tag management. |
| Intended users | CallSource describes its services as serving businesses in the United States and Canada and names automotive, home services, and other industries on its site. | Infinity describes call tracking as useful for marketers in call-centric businesses where inbound calls are an important customer touchpoint. |
| Purpose | CallTrack provides marketing attribution to help businesses judge and adjust their advertising. | Infinity call tracking links inbound calls to the campaigns, channels, and keywords that generated them. |
| Security | CallSource says its network is firewall protected, database content and call recordings are encrypted, and reporting access is password protected. | Infinity says it holds ISO 27001 certification for information security. |
| Support | The company lists [email protected] and 800-500-4433 as support contacts. | The pricing page lists 24/7 support for Essentials and Pro, and VIP Support for Enterprise. |
Plans
In their own words
CallSource CallTrack
CallSource CallTrack has no write-up on Specifiction yet; its figures are above.