CallSource CallTrack vs LimeCall
CallSource CallTrack
callsource.com
LimeCall
limecall.comSide by side
| Figure | CallSource CallTrack | LimeCall |
|---|---|---|
| Price from | — | $7.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 9 |
| Spec score · Inbound Call Tracking Software | 7.2 (#13) | 7.9 (#7) |
| Spec score · Call Tracking Software | 7.1 (#30) | 7.9 (#17) |
| Founded | 1992 | 2018 |
| Integrations | Named integration partners include eLead1One, VinSolutions, DealerSocket, VistaDash, MarketSharp, LeadPerfection, 3CX, 8x8, Clarity, Five9, and VOIPTools; CallSource also describes ADF XML, FTP, or XML integration options. | The integrations directory lists HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive among 50+ integrations. |
| Intended users | CallSource describes its services as serving businesses in the United States and Canada and names automotive, home services, and other industries on its site. | LimeCall says it serves businesses in areas including real estate, finance, travel, SaaS, healthcare, education, and e-commerce. |
| Security | CallSource says its network is firewall protected, database content and call recordings are encrypted, and reporting access is password protected. | LimeCall says data in transit uses TLS 1.2+ and data at rest uses AES-256 encryption. |
| Support | The company lists [email protected] and 800-500-4433 as support contacts. | The security page says its security team responds to inquiries within one business day. |
Plans
LimeCall
- Virtual Phone Starter$7.50 a month
- Virtual Phone Team$12 a month
- Virtual Phone Business$19 a month
- Website Callback Starter$24 a month
- AI Receptionist Starter$47 a month
- Website Callback Growth$65 a month
- AI Receptionist Growth$119 a month
- Website Callback Scale$165 a month
- AI Receptionist Scale$319 a month
In their own words
CallSource CallTrack
CallSource CallTrack has no write-up on Specifiction yet; its figures are above.
LimeCall
LimeCall combines an AI receptionist, website callback service, and business phone workspace for customer calls, texts, lead routing, and follow-up. The AI receptionist can answer calls 24/7, qualify callers, book appointments, and transfer calls; AI plans list 40+ voices and support 30+ languages. Website Callback plans count a callback only when a lead and human team member connect for more than 10 seconds, excluding failed, unanswered, and spam calls. A callback widget can be installed on a website with a script tag. LimeCall lists 50+ integrations, including HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive, and offers a REST API and webhooks on Pro plans and above. It supports Android, iOS, web, and API access. Plans are billed yearly: Virtual Phone Starter is $7.50 a month; Website Callback Starter is $24 a month; AI Receptionist Starter is $47 a month; and listed plans extend to AI Receptionist Scale at $319 a month. There is no free plan, but a 14-day trial is available.