CAMS vs Collaborate
CAMS
camsco.ca
Collaborate
collaboratesoftware.comSide by side
| Figure | CAMS | Collaborate |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Nonprofit Case Management Software | 7.5 (#18) | 7.9 (#8) |
| Spec score · Case Management Software | 6.8 (#165) | 8.2 (#27) |
| Case management | It helps workers plan and manage cases, track time, and create case reports. | It tracks intake, services, goals, outcomes, case history, assignments, tasks, referrals, notes, and alerts. |
| Deployment | cloud | Collaborate is cloud hosted and browser accessible, with no software installation required. |
| Headquarters | British Columbia, Canada | Chicago, Illinois, United States |
| Integrations | The maker’s features page does not list third-party integrations. | The maker lists REST API, webhooks, SFTP/SCP, state data systems, DocuSign, and SMS providers, and describes examples including medical billing, payroll/staffing, and QuickBooks. |
| Purpose | CAMS is a cloud-based case administration and management system for community and social services agencies. | Collaborate is customizable case management software for nonprofits and social services agencies. |
| Reporting | It produces reports including annual statistics, incident summaries, and service summaries for funders, stakeholders, and accreditors. | Users can create filterable, shareable dynamic reports, charts, crosstabs, and custom funder reports. |
| Security | The system uses two password-protected login mechanisms, uniquely identified user accounts, and 2048-bit SSL certificates for internet data transfers. | The maker states that Collaborate is HIPAA compliant and SOC 2 Type 2 certified, and describes TLS 1.3 encryption in transit and AES-256 encryption at rest. |
| Support | The maker says training, support, and help-desk services are provided. | The maker lists email and phone support, an online knowledge base, on-demand video training, and a response time under 24 hours for critical incidents. |
Plans
In their own words
Collaborate
Collaborate is customizable case management software for nonprofits and social services agencies. Its case profiles gather intake information, services, assignments, referrals, notes, documents, notifications and alerts in one view. Organizations can tailor intake forms, digitize paper forms, define services and share external forms by link or website embed. Reports can be filtered and shared, with results shown as charts and graphs. The product integrates with DocuSign and supports API connections to systems including statewide referrals, medical billing, payroll, staffing and QuickBooks. It is cloud-hosted and accessed through a browser without installation, including on desktop, laptop, tablet and mobile phone with an internet connection. The maker says it is HIPAA compliant and SOC 2 Type 2 compliant, and lists encryption, role-based permissions, multifactor authentication, SSO support, audit logs and backups. Pricing is based on organization size, user count and modules, with no per-seat licensing fees; the price is on request. Typical deployment is stated as 8–12 weeks from contract to go-live, including migration, customization and staff training.