CAMS vs In-Form
CAMS
camsco.ca
In-Form
in-form.org.ukSide by side
| Figure | CAMS | In-Form |
|---|---|---|
| Price from | — | £13.75/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 7 |
| Spec score · Nonprofit Case Management Software | 7.5 (#18) | 8.9 (#1) |
| Headquarters | British Columbia, Canada | London, United Kingdom |
| Integrations | The maker’s features page does not list third-party integrations. | Listed integrations include Outlook, Conga, SMS Magic, Power BI, Einstein and FormAssembly, with some available only in Enterprise. |
| Purpose | CAMS is a cloud-based case administration and management system for community and social services agencies. | In-Form is a case management system designed around client relationships for non-profit organisations. |
| Reporting | It produces reports including annual statistics, incident summaries, and service summaries for funders, stakeholders, and accreditors. | In-Form Community includes standard reports and dashboards, while Essential offers over 200 reports and dashboards out of the box. |
| Security | The system uses two password-protected login mechanisms, uniquely identified user accounts, and 2048-bit SSL certificates for internet data transfers. | The maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified. |
| Support | The maker says training, support, and help-desk services are provided. | Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation. |
Plans
In-Form
- CommunityFree
- Essential£165 a year
- In-Form Essential£165 a year
- Enterprise£300 a year
- In-Form Enterprise£300 a year
- In-Form Community£360 a year
- Housing£1,000 a year
In their own words
In-Form
In-Form is a case management system built around client relationships for non-profit organisations. It records client interactions, casework actions, assessments, and progress, serving homelessness and housing organisations as well as services for families, mental health, addiction, employment, refugees, and veterans. Its Housing product covers portfolios, compliance, tenant services, occupancy, rent, repairs, maintenance, assets, and safety checks. The cloud-hosted system runs on Salesforce and is accessed through a browser on any device. Reporting varies by edition: Community includes standard reports and dashboards, while Essential includes over 200 reports and dashboards. Enterprise supports bespoke recording and reporting, tailored user access, and automated processes. The maker lists integrations including Outlook, Conga, SMS Magic, Power BI, Einstein, and FormAssembly for Enterprise; these may involve additional costs. Community requires Homeless Link membership, allows up to 10 users, and deactivates accounts after 90 days of inactivity. Essential costs £165 a year per user, with set-up from £4,399.