Canalix Advanced Case Management vs CharityTracker
Canalix Advanced Case Management
canalix.comCharityTracker
charitytracker.comSide by side
| Figure | Canalix Advanced Case Management | CharityTracker |
|---|---|---|
| Price from | — | $18/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Case Management Software | 7.1 (#143) | 8.8 (#6) |
| Deployment | cloud | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. |
| Founded | 2019 | Simon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama. |
| Headquarters | London, United Kingdom | Florence, Alabama, United States |
| Integrations | Canalix says its solutions can integrate with existing systems and third-party applications; its inspection page also describes integration into existing inspection workflows. | The Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance. |
| Purpose | Canalix Advanced Case Management is a low-code, highly configurable case management platform aimed at improving efficiency through data use, rules-driven automation, user experience and AI. | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. |
| Reporting dashboards | Yes | Yes |
| Support | The G-Cloud page states that standard support includes SLAs during normal working hours and 99.5% system availability, with optional 24/7 support and elevated RTOs and RPOs. | The maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected]. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
In their own words
Canalix Advanced Case Management
Canalix Advanced Case Management has no write-up on Specifiction yet; its figures are above.
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.