Candata ACE/ABI vs Customs OS
Candata ACE/ABI
candata.com
Customs OS
customsos.comSide by side
| Figure | Candata ACE/ABI | Customs OS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Customs Management Software | 7.8 (#5) | 7.2 (#14) |
| Integrations | The US product FAQ mentions brokers using Descartes or CargoWise for B2B transactions who want to set up EDI feeds. | The site asks whether Customs OS integrates with DMS, AGS, or Portbase but does not provide an answer on the opened page. |
| Purpose | Candata’s US customs software reads emails, fills out forms, and sends customs entries to ACE for US brokers. | Customs OS reads document packets and cross-checks them with a deterministic rule engine to give brokers a reviewed file. |
| Security | The US product page states that it uses Google Cloud hosting, two-factor authentication, and automatic updates, and claims 99.99% uptime. | Customs OS states that it uses TLS 1.2+ in transit, AES-256 at rest, tenant isolation, and least-privilege internal access. |
| Support | Candata lists technical support by phone at (416) 493-9020, extension 2, and links to its Help Centre. | The site lists [email protected] for support inquiries and offers a 30-minute product demo. |
Plans
In their own words
Candata ACE/ABI
Candata ACE/ABI is US customs software for brokers, with tools to prepare and manage ACE/ABI workflows through clearance. Its AI inbox takes in emails and documents, extracts shipment details, and drafts shipments for broker review. A licensed customs broker reviews the shipment data and submits it to ACE/ABI. A multi-tab workspace and operations dashboard organize live statuses, exceptions, and work queues. QuickBooks syncs customers, invoices, payments, and reporting, including bank feeds and automated tax workflows. Standards-based APIs can connect rate shopping, document management, analytics, and partner systems; the product FAQ also mentions EDI feeds for brokers using Descartes or CargoWise for B2B transactions. Candata states that it uses Google Cloud hosting, 2FA, and automatic updates, and claims 99.99% uptime. Its privacy policy says customer data is encrypted at rest and in transit, with access managed through Google OAuth2 single sign-on. It runs on macOS and Windows. Pricing is on request.
Customs OS
Customs OS is a web service for licensed customs brokers and their operations teams. It reads customs document packets, extracts fields and cross-checks information using a deterministic rule engine; document validation is described as being in private beta. Users can upload or drag in scanned or digital commercial invoices, packing lists, bills of lading, certificates of origin and arrival notices. Checks span declared value, country of origin, incoterms, shipper, consignee, weights and dates. Extracted values trace back to the source document and page, while pass or fail results link to named, versioned rules. Brokers can confirm or dismiss flagged exceptions, with decisions recorded against the packet. Customs OS does not file automatically: a licensed broker reviews outputs before acting. Packet content is sent to Google's Gemini models through the Vercel AI Gateway for extraction and validation, and the privacy policy says it is not used to train models. Listed safeguards include TLS 1.2+ in transit, AES-256 at rest, tenant isolation and least-privilege internal access. Pricing is on request. HTS classification, ISF watcher and CBP Form 7501 drafting are roadmap items, not current service features.