Candata ACE/ABI vs CustomsLink

Candata ACE/ABI is US customs software for brokers, with tools to prepare and manage ACE/ABI workflows through clearance. Its AI inbox takes in emails and documents, extracts shipment details, and drafts shipments for broker review. A licensed customs broker reviews the shipment data and submits it to ACE/ABI. A multi-tab workspace and operations dashboard organize live statuses, exceptions, and work queues. QuickBooks syncs customers, invoices, payments, and reporting, including bank feeds and automated tax workflows. Standards-based APIs can connect rate shopping, document management, analytics, and partner systems; the product FAQ also mentions EDI feeds for brokers using Descartes or CargoWise for B2B transactions. Candata states that it uses Google Cloud hosting, 2FA, and automatic updates, and claims 99.99% uptime. Its privacy policy says customer data is encrypted at rest and in transit, with access managed through Google OAuth2 single sign-on. It runs on macOS and Windows. Pricing is on request.

CustomsLink provides businesses with digital customs clearance and border documentation through self-service and managed services. Its declarations cover import and export, safety and security, and goods movement. Self-service customers can prepare import and export entries step by step on the online platform, with support available seven days a week. Managed Customs customers send commercial documents to the team, which handles the customs work and additional formalities. The Haulier Border Toolkit supports ENS and EXS declarations, port passes such as GMR, PBN, ELO and Portbase, and MUCRs. Platform tools include supply-chain collaboration with managed access rights, real-time declaration tracking, an audit trail, document archiving, reporting and declaration replication. API integration is available, specified for high-volume Haulier Border Toolkit customers. Self-service training includes a Microsoft Teams session for up to five people. CustomsLink says it serves businesses in the UK, Northern Ireland, Republic of Ireland and EU, from sole traders to large enterprises. Export and import entry prices require an enquiry; TAD transit pricing includes TAD, and a trader guarantee is needed.