Candata ACE/ABI vs eCustoms ABI Software
Candata ACE/ABI
candata.comeCustoms ABI Software
ecustoms.comSide by side
| Figure | Candata ACE/ABI | eCustoms ABI Software |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Customs Management Software | 7.8 (#5) | 7.0 (#18) |
| Intended users | Candata describes the US customs product as built for US customs brokers. | The company says it serves organizations across industry, education, and not-for-profit sectors with cross-border and foreign trade compliance needs. |
| Purpose | Candata’s US customs software reads emails, fills out forms, and sends customs entries to ACE for US brokers. | The import solution provides visibility into import processes from pre-notification through release, ABI entry, and liquidation. |
| Support | Candata lists technical support by phone at (416) 493-9020, extension 2, and links to its Help Centre. | eCustoms says clients are assigned a relationship manager and offers self-paced learning plus live one-on-one or group training. |
Plans
In their own words
Candata ACE/ABI
Candata ACE/ABI is US customs software for brokers, with tools to prepare and manage ACE/ABI workflows through clearance. Its AI inbox takes in emails and documents, extracts shipment details, and drafts shipments for broker review. A licensed customs broker reviews the shipment data and submits it to ACE/ABI. A multi-tab workspace and operations dashboard organize live statuses, exceptions, and work queues. QuickBooks syncs customers, invoices, payments, and reporting, including bank feeds and automated tax workflows. Standards-based APIs can connect rate shopping, document management, analytics, and partner systems; the product FAQ also mentions EDI feeds for brokers using Descartes or CargoWise for B2B transactions. Candata states that it uses Google Cloud hosting, 2FA, and automatic updates, and claims 99.99% uptime. Its privacy policy says customer data is encrypted at rest and in transit, with access managed through Google OAuth2 single sign-on. It runs on macOS and Windows. Pricing is on request.
eCustoms ABI Software
eCustoms ABI Software is a web-based import compliance solution for organizations handling cross-border and foreign-trade requirements. It provides visibility from pre-notification through release, ABI entry, and liquidation, and submits import entries directly to U.S. Customs through ABI. Shipment data is parsed into the required format, while returned information supports shipment tracking and compliance monitoring. The software covers declaration filing, HS classification, duty and tax calculation, and compliance records in a single-country region. Its Integration Module transfers purchase-order data from existing business systems for ABI preparation and transmission; eCustoms says ERP integration can reduce data entry for 3461 release and 7501 entry summary transmissions. Integrations are described for SAP, Oracle, Microsoft Dynamics, Salesforce, and home-grown or legacy systems. Alerts identify compliance violations for follow-up. Deployment services include project management, analysis, configuration, installation, testing, and training. Pricing is available on request. eCustoms was founded in 1981 and is headquartered in Atlanta.