Candu vs Hopscotch
Candu
candu.aiHopscotch
hopscotch.clubSide by side
| Figure | Candu | Hopscotch |
|---|---|---|
| Price from | $199/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · User Onboarding Software | 9.3 (#1) | 8.1 (#11) |
| Audience | Candu describes its intended users as growth product managers, designers and developers working on onboarding, product adoption and product-led growth. | The about page says the team is building a product onboarding solution for SaaS businesses. |
| Data handling | Candu says PII is not required, customer data can be exported as JSON within 30 days, and deletion requests are completed within 30 days. | Hopscotch says customers control which user attributes are sent, and that it does not sell customer or user data to third parties. |
| Headquarters | Walnut, California, United States | Oceanside, California, United States |
| Implementation | Launching experiences requires adding Candu’s JavaScript snippet to the product header. | To make experiences live in an application, the installation guide says to add the Hopscotch script to the web app's HTML template before the closing body tag. |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | The Growth plan lists integrations with GA4, Mixpanel, Heap, Segment, and Zapier. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | Hopscotch says it follows GDPR requirements and implements SOC 2-aligned controls; it describes TLS 1.2+ encryption in transit and encryption at rest. |
| Segmentation | Targeting can use user plan, role, lifecycle stage and other data attributes to show personalized experiences. | In-app messaging can be segmented with conditional logic based on individual user activity. |
| Support | The Free and Starter plans include email and chat support; Growth includes a dedicated customer success manager and Slack channel. | The site lists email support for Starter, live support for Growth, and concierge support and coaching for Business. |
Plans
In their own words
Candu
Candu creates in-product onboarding, upgrade prompts, and announcements designed to match a product's interface. Experiences can appear inline or as overlays, including checklists, homepages, banners, empty states, modals, forms, and hotspots. Its editor supports reusable components, user segmentation, responsive layouts, CSS styling controls, and real-time publishing. Candu says its AI can build in-product UI from a prompt, screenshot, or design; users can review and edit before publishing. Analytics cover engagement, users, and content, and A/B testing is listed. Starter includes integrations and webhooks, while Candu says it connects with analytics providers. Launching experiences requires adding a JavaScript snippet to the product header. The Free plan is limited to overlays and three live experiences. Starter costs $199 a month, billed annually; Growth costs $799 a month, billed annually. Candu runs on web and extension, with mobile app support listed as unavailable. Its intended users include growth product managers, designers, and developers working on onboarding and product adoption.
Hopscotch
Hopscotch has no write-up on Specifiction yet; its figures are above.