Candu vs Nexthink Adopt
Candu
candu.ai
Nexthink Adopt
nexthink.comSide by side
| Figure | Candu | Nexthink Adopt |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Digital Adoption Platforms | 9.2 (#1) | 8.1 (#9) |
| Analytics | Candu offers user and content analytics, engagement measurement and A/B testing capabilities. | Adoption dashboards show guide duration, completion, and drop-off rates to help assess guide effectiveness. |
| Headquarters | Walnut, California, United States | Lausanne, Switzerland and Boston, Massachusetts |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | Nexthink documentation says Workday, SAP, and Salesforce connectors can import user information to improve targeting of Adopt guides. |
| Purpose | Candu creates in-product onboarding, upgrade prompts and announcements that match a product’s design. | Nexthink Adopt overlays browser-based applications with in-app guidance, on-demand training, and AI-powered predictive analytics on employee interactions. |
| Support | The Free and Starter plans include email and chat support; Growth includes a dedicated customer success manager and Slack channel. | Nexthink’s support addendum describes first-level helpdesk support by telephone, email, chat, or other direct messaging, available 24 hours a day, 365 days a year. |
| What it does | Candu lets product and growth teams create native-looking in-app onboarding, announcements, prompts and other UI experiences with a visual editor or AI. | Adopt overlays browser-based applications with contextual in-app guidance, process validation, self-help support, and adoption analytics. |
Plans
In their own words
Candu
Candu creates in-product onboarding, upgrade prompts, and announcements designed to match a product's interface. Experiences can appear inline or as overlays, including checklists, homepages, banners, empty states, modals, forms, and hotspots. Its editor supports reusable components, user segmentation, responsive layouts, CSS styling controls, and real-time publishing. Candu says its AI can build in-product UI from a prompt, screenshot, or design; users can review and edit before publishing. Analytics cover engagement, users, and content, and A/B testing is listed. Starter includes integrations and webhooks, while Candu says it connects with analytics providers. Launching experiences requires adding a JavaScript snippet to the product header. The Free plan is limited to overlays and three live experiences. Starter costs $199 a month, billed annually; Growth costs $799 a month, billed annually. Candu runs on web and extension, with mobile app support listed as unavailable. Its intended users include growth product managers, designers, and developers working on onboarding and product adoption.
Nexthink Adopt
Nexthink Adopt overlays browser-based enterprise applications with contextual in-app guidance, process validation, self-help, and adoption analytics. Its current product page calls the offering Nexthink Guides, while documentation directs standalone Adopt users to classic documentation until they move to the Infinity-integrated version. Walkthrough and Tooltip guides can be set to start automatically; Walkthrough and Media guides can appear in Context help. Dashboards track guide interactions, including duration, completion, and drop-off. Administrators create and publish guides in Nexthink’s web interface and develop guide content in Adopt Editor through the browser extension. Examples of supported applications include Workday, Salesforce, ServiceNow, and ChatGPT. Employees need the Nexthink browser extension to access published guides; Chrome and Microsoft Edge are supported, but Firefox is not. Connectors for Workday, SAP, and Salesforce can import user information to improve guide targeting. An additional license may be required depending on the customer’s licensing model, and pricing is on request. Nexthink advises reviewing AI-generated guide content before publishing and limiting guide-creation permissions to trusted users, since guide actions run in the user's session.